On the basis of the scenario what would be the main cause of their resistance?
Four orthopaedic surgeons in a busy hospital department have very different work habits. Each has their own team of medical technicians who are used to the surgeons' personal preferences and are very comfortable with their routines; they basically do the same things every day. This way of working has gone...
Which of the following would be the most appropriate method for dealing with the resistance at this time?
A company, which is heavily reliant on its IT systems, experiences a critical problem affecting its just-in-time processes. The manager recognises an immediate need to change and upgrade systems, which he knows will meet resistance by some long serving staff. Which of the following would be the most appropriate method...
Which restraining forces are present in the scenario?
A large department store currently employs a total of 110 staff, of whom 72 are part-time hourly paid employees. The part-time employees generally work the same number of hours every week and have a stable pattern of work and regular income. During busy periods there is the opportunity for over-time,...
Which THREE actions should AW take in order to have more effective meetings?
AW is a newly appointed manager of the accounts department in organizations. Her appointment has been well received by members of the department who recognise AW as a skilled and well qualified accountant. However, AW has been frustrated by progress in departmental team meetings which tend to be unruly, unproductive...
Which of the following best describes this type of resource?
KK manufactures mobile phones and it possesses an inimitable resource in the mobile phone market in which it currently competes. Which of the following best describes this type of resource?A . It will provide wide access to a variety of marketsB . A competitor will see the perceived benefitsC ....
Which THREE arguments could Q use in the presentation?
Q has been appointed as the Commercial Director of a medium-sized publishing company that is facing strong competitive pressures in difficult trading conditions. Q is surprised to find that the firm is pursuing the formal/rational approach to strategy development. Q is now preparing a presentation to the Board to change...
In the model of the organisational iceberg, which of the following is NOT one of the hidden elements?
In the model of the organisational iceberg, which of the following is NOT one of the hidden elements?A . Communication patternB . FeelingsC . StyleD . StructureView AnswerAnswer: D
Which TWO of the technical models below are most suited to this approach?
A Company achieves its competitive advantage by adopting a positioning view to strategy setting. Which TWO of the technical models below are most suited to this approach?A . Michael Porter's Value Chain.B . PESTEL analysis.C . Michael Porter's Five Forces model.D . Resource Audit.View AnswerAnswer: B,C
Which of the following are classed as part of the move stage of Lewin's model of change? Select ALL that apply.
Which of the following are classed as part of the move stage of Lewin's model of change? Select ALL that apply.A . Make sure the process is well managed and co-ordinatedB . Ensure details of the changes occurring are communicated effectivelyC . Make sure everyone is given the necessary skillsD...
The concept of core competences is key to successful outsourcing strategy. Organisations should:
The concept of core competences is key to successful outsourcing strategy. Organisations should:A . focus on core competences and outsource non-core competences to external firms that can add more value.B . focus on non-core competences in order to drive down the cost of non value adding activities.C . focus on...