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Check Point 156-582 Check Point Certified Troubleshooting Administrator – R81.20 (CCTA) Online Training

Question #1

Which of the following CLI commands is best to use for getting a quick look at appliance performance information in Gaia?

  • A . fw stat
  • B . fw monitor
  • C . cpview
  • D . cphaprob stat

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Correct Answer: C
C

Explanation:

The cpview command in Gaia provides a real-time, comprehensive view of the system’s performance metrics, including CPU usage, memory utilization, and network statistics. This makes it the best choice for quickly assessing the performance of a Check Point appliance. Other commands like fw stat and fw monitor are more focused on firewall statistics and traffic monitoring, respectively. cphaprob stat is used for High Availability status checks, not general performance metrics.

Question #2

You want to work with a license for your gateway in User Center portal, but all options are greyed out.

What is the reason?

  • A . Your account has classification permission to Viewer
  • B . Your account has classification permission to Licenser
  • C . You are not defined as Support Contact
  • D . Your account does not have any rights

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Correct Answer: C
C

Explanation:

When all licensing options are greyed out in the User Center portal, it typically indicates that the user does not have the necessary permissions to manage licenses. Specifically, the user might not be defined as a Support Contact, which is required to perform licensing actions. Being a Viewer or Licenser does not grant full access to manage licenses, and having no rights would also restrict access, but the most precise reason in this context is the lack of a Support Contact definition.

Question #3

What is the process of intercepting and logging traffic?

  • A . Debugging
  • B . Forensics Analysis
  • C . Logging
  • D . Packet Capturing

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Correct Answer: D
D

Explanation:

Packet capturing involves intercepting and logging network traffic as it traverses the network. Tools like fw monitor and tcpdump are commonly used for this purpose in Check Point environments. While logging (Option C) refers to recording events, packet capturing specifically deals with the interception and detailed logging of network packets for analysis.

Question #4

Which of the following is NOT an account user classification?

  • A . Licensers
  • B . Manager
  • C . Viewer
  • D . Administrator

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Correct Answer: A
A

Explanation:

In Check Point’s user classification for the User Center portal, typical roles include Manager, Viewer, and Administrator. "Licensers" is not a standard user classification. Instead, licensing roles are usually managed under broader administrative categories. Therefore, "Licensers" is not recognized as a distinct user classification.

Question #5

You want to collect diagnostics data to include with an SR (Service Request).

What command or utility best meets your needs?

  • A . cpconfig
  • B . cpinfo
  • C . cpplic
  • D . contracts_mgmt

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Correct Answer: B
B

Explanation:

The cpinfo command is designed to collect comprehensive diagnostic information from a Check Point gateway or management server. This data is essential when submitting a Service Request (SR) to Check Point Support, as it includes configuration details, logs, and system information. cpconfig is used for configuration, cpplic manages licenses, and contracts_mgmt handles contract management, none of which are specifically tailored for collecting diagnostic data for SRs.

Question #6

During a problem isolation with the OSI model, what layer will you investigate when the issue is ARP or MAC address?

  • A . Network level
  • B . Layer 2
  • C . Physical
  • D . Layer 3

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Correct Answer: B
B

Explanation:

ARP (Address Resolution Protocol) and MAC (Media Access Control) addresses operate at Layer 2 of the OSI model, which is the Data Link Layer. This layer is responsible for node-to-node data transfer and handling MAC addressing. Issues with ARP or MAC addresses indicate problems at this specific layer, necessitating an investigation into Layer 2.

Question #7

Check Point’s self-service knowledge base of technical documents and tools covers everything from articles describing how to fix specific issues, understand error messages and to how to plan and perform product installation and upgrades.

This knowledge base is called:

  • A . SupportCenterBase
  • B . SecureDocs
  • C . SupportDocs
  • D . SecureKnowledge

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Correct Answer: D
D

Explanation:

Check Point’s self-service knowledge base is known as SecureKnowledge. It provides a

comprehensive repository of technical documents, guides, troubleshooting steps, and tools necessary for managing and resolving issues related to Check Point products. The other options listed are either incorrect or do not represent the official name of Check Point’s knowledge base.

Question #8

Which of the following System Monitoring Commands (Linux) shows process resource utilization, as well as CPU and memory utilization?

  • A . df
  • B . free
  • C . ps
  • D . top

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Correct Answer: D
D

Explanation:

The top command in Linux provides a real-time, dynamic view of system processes, showing CPU and memory usage among other metrics. It is the most suitable command for monitoring process resource utilization continuously. In contrast, df displays disk space usage, free shows memory usage, and ps provides a snapshot of current processes but without the dynamic, real-time monitoring that top offers.

Question #9

What file extension should be used with fw monitor to allow the output file to be imported and read in Wireshark?

  • A . .pea
  • B . .exe
  • C . .cap
  • D . .tgz

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Correct Answer: C
C

Explanation:

The .cap file extension is commonly used for packet capture files that can be imported and analyzed in Wireshark. When using fw monitor, specifying the output file with a .cap extension ensures compatibility with Wireshark for detailed packet analysis. Other extensions like .exe and .tgz are not suitable for packet captures, and .pea is not a standard extension for this purpose.

Question #10

How many different types of Service Requests exist?

  • A . 4
  • B . 2
  • C . 3
  • D . 5

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Correct Answer: A
A

Explanation:

Check Point categorizes Service Requests (SRs) into four main types: Technical Support, Product Enhancement, Billing and Licensing, and Other Services. Each type caters to different aspects of customer needs, ensuring that users can address a wide range of issues and requests through the appropriate channels.

Question #11

When opening a new Service Request, what feature is in place to help guide you through the process?

  • A . The SmartConsole Help feature
  • B . The TAC chat room
  • C . An SR wizard
  • D . An SR API

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Correct Answer: C
C

Explanation:

When opening a new Service Request (SR) in Check Point’s User Center portal, an SR wizard guides users through the process. This wizard assists in collecting necessary information, categorizing the request appropriately, and ensuring that all required details are provided to expedite the resolution process. The SR wizard simplifies the SR creation process, making it more user-friendly and efficient.

Question #12

Which of the following is NOT a way to insert fw monitor into the chain when troubleshooting

packets throughout the chain?

  • A . Relative position using id
  • B . Absolute position
  • C . Relative position using location
  • D . Relative position using alias

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Correct Answer: D
D

Explanation:

When using fw monitor for packet capture in Check Point environments, packets can be monitored at various points in the inspection chain. The insertion methods include specifying a relative position using an identifier (id), using an absolute position, or specifying the position based on location within the chain. However, using an alias to determine the relative position is not a recognized method for inserting fw monitor into the inspection chain.

Question #13

Which Layer of the OSI Model is responsible for routing?

  • A . Network
  • B . Transport
  • C . Session
  • D . Data link

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Correct Answer: A
A

Explanation:

Routing decisions are made at the Network Layer (Layer 3) of the OSI model. This layer is responsible for determining the best path for data packets to travel from the source to the destination across multiple networks. Protocols like IP (Internet Protocol) operate at this layer, handling addressing and routing functions essential for network communication.

Question #14

Which is the correct "fw monitor" syntax for creating a capture file for loading it into Wireshark?

  • A . fw monitor -e "accept <FILTER EXPRESSION*;" > Output.cap
  • B . This cannot be accomplished as it is not supported with R80.10
  • C . fw monitor -e "accept <FILTER EXPRESSION^" -o Output.cap
  • D . fw monitor -e "accept <FILTER EXPRESSION*;" -file Output.cap

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Correct Answer: D
D

Explanation:

The correct syntax for using fw monitor to create a capture file compatible with Wireshark involves specifying the filter expression and the output file with the .cap extension. Option D correctly uses the -e flag for the filter expression and the -file flag to specify the output file, ensuring the captured data can be seamlessly imported into Wireshark for analysis.

Question #15

What is the most efficient way to view large fw monitor captures and run filters on the file?

  • A . snoop
  • B . CLI
  • C . CLISH
  • D . Wireshark

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Correct Answer: D
D

Explanation:

Wireshark is the most efficient tool for viewing large fw monitor capture files. It provides powerful filtering capabilities, a user-friendly interface, and detailed packet analysis features that make handling large datasets manageable. While CLI tools like snoop and fw monitor offer basic packet viewing, they lack the advanced filtering and visualization options that Wireshark provides.

Question #16

Running tcpdump causes a significant increase on CPU usage, what other option should you use?

  • A . fw monitor
  • B . Wait for out of business hours to do a packet capture
  • C . cppcap
  • D . You need to use tcpdump with -e option to decrease the length of packet in captures and it will utilize the less CPU

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Correct Answer: C
C

Explanation:

When tcpdump causes high CPU usage, an alternative is to use cppcap, which is optimized for capturing packets with lower CPU overhead in Check Point environments. cppcap is designed to work efficiently with Check Point’s infrastructure, reducing the performance impact compared to generic tools like tcpdump.

Question #17

Which of the following is a valid way to capture packets on Check Point gateways?

  • A . Firewall logs
  • B . Wireshark
  • C . tcpdump
  • D . Network taps

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Correct Answer: C
C

Explanation:

tcpdump is a valid and commonly used tool for capturing packets on Check Point gateways. It allows administrators to capture and analyze network traffic directly from the command line. While Wireshark can be used to analyze the captured packets, the actual capture is typically performed using tcpdump. Network taps are hardware devices and not software methods, and firewall logs provide event logging rather than packet-level capture.

Question #18

Which of the following is true about tcpdump?

  • A . The tcpdump can only capture TCP packets and not UDP packets
  • B . A tcpdump session can be initiated from the SmartConsole
  • C . The tcpdump has to be run from clish mode in Gaia
  • D . Running tcpdump without the correct switches will negatively impact the performance of the Firewall

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Correct Answer: D
D

Explanation:

Running tcpdump without appropriate filtering or with verbose options can lead to excessive CPU usage and impact the performance of the firewall. It is essential to use specific switches and filters to limit the scope of the capture to necessary traffic only, thereby minimizing the performance overhead. Contrary to Option A, tcpdump can capture various types of packets, including TCP and UDP. Option B is incorrect as tcpdump is run from the command line, not initiated directly from SmartConsole. Option C is partially true but not as directly relevant as the impact on performance.

Question #19

What is a primary advantage of using the fw monitor tool?

  • A . It is menu-driven, making it easy to configure
  • B . It can capture packets in various positions as they move through the firewall
  • C . It has no negative impact on firewall performance
  • D . It always captures all packets hitting the physical layer

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Correct Answer: B
B

Explanation:

The primary advantage of using the fw monitor tool is its ability to capture packets at multiple inspection points within the firewall’s processing chain. This allows for detailed analysis of how packets are handled at different stages, facilitating effective troubleshooting and performance optimization. While fw monitor is efficient, it can still impact performance if not used judiciously, and it does not capture all physical layer traffic unless specifically configured to do so.

Question #20

After reviewing the Install Policy report and error codes listed in it, you need to check if the policy installation port is open on the Security Gateway.

What is the correct port to check?

  • A . 19009
  • B . 18190
  • C . 18210
  • D . 18191

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Correct Answer: D
D

Explanation:

Port 18191 is used by Check Point for communication between the Security Management Server and the Security Gateway during policy installations. Ensuring that this port is open and not blocked by any firewall rules is crucial for successful policy deployment. Other ports listed serve different

functions within the Check Point ecosystem.

Question #21

Which of the following allows you to capture packets at four inspection points as they traverse a Check Point gateway?

  • A . tcpdump
  • B . Firewall logs
  • C . Kernel debugs
  • D . fw monitor

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Correct Answer: D
D

Explanation:

The fw monitor tool allows packet capture at multiple inspection points within a Check Point gateway, typically four in total. This capability provides comprehensive visibility into how packets are processed as they move through different stages of the firewall’s inspection chain, facilitating effective troubleshooting and analysis.

Question #22

Check Point provides tools & commands to help you identify issues about products and applications.

Which Check Point command can help you display status and statistics information for various Check Point products and applications?

  • A . cpstat
  • B . CP-stat
  • C . CPview
  • D . fwstat

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Correct Answer: A
A

Explanation:

The cpstat command is a versatile tool provided by Check Point to display status and statistics for various Check Point products and applications. It offers insights into system performance, service statuses, and resource utilization, which are essential for diagnosing and resolving issues effectively.

Question #23

Running tcpdump causes a significant increase in CPU usage, what other option should you use?

  • A . o
  • B . O
  • C . I
  • D . i

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Correct Answer: C
C

Explanation:

(Note: The provided multiple-choice options for this question appear to be incomplete or incorrect.

The best practice and commonly recommended alternative to tcpdump on Check Point to reduce CPU usage is cppcap. If we assume option "C" corresponds to using cppcap, we select that.)

Given the context, the correct answer is C, assuming it refers to cppcap. cppcap is optimized for packet capturing in Check Point environments and is less CPU-intensive compared to tcpdump.

Question #24

You want to print the status of WatchDog-monitored processes.

What command best meets your needs?

  • A . cpwd_admin list
  • B . tcpdump
  • C . cppcap
  • D . cpplic print

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Correct Answer: A
A

Explanation:

The cpwd_admin list command is used to display the status of processes monitored by the WatchDog service in Check Point. WatchDog ensures that critical processes are running and restarts them if they fail, maintaining the stability and security of the gateway.

Question #25

The Check Point FW Monitor tool captures and analyzes incoming packets at multiple points in the traffic inspections.

Which of the following is the correct inspection flow for traffic?

  • A . (i) – pre-inbound, (I) – post-inbound, (o) – pre-outbound, (O) – post-outbound
  • B . (o) – pre-outbound, (O) – post-inbound, (i) – pre-inbound, (I) – post-inbound
  • C . (O) – post-outbound, (o) – pre-outbound, (I) – post-inbound, (i) – pre-inbound
  • D . (1) – pre-inbound, (i) – post-inbound, (O) – pre-outbound, (o) – post-outbound

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Correct Answer: A
A

Explanation:

The correct inspection flow using fw monitor is:

(i) – pre-inbound: Before the packet enters the inbound processing path.

(I) – post-inbound: After the inbound processing.

(o) – pre-outbound: Before the packet enters the outbound processing path.

(O) – post-outbound: After the outbound processing.

This sequence ensures that packets are captured and analyzed at all critical points during their traversal through the firewall.

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