Can you perform field updates on an object related to a rule.

Can you perform field updates on an object related to a rule.
A .  Yes
B .  No

View Answer

Answer: A  

Explanation: Except for case comment and Email message records you can create a field update action that updates a field on the related case record. For e.g. You can create a rule to change the status of a case from “ Awaiting Customer Response “ to “In Progress” when a customer adds a case comment.