Broken record

Broken record
A . 1 and 3only
B . 2 and 4 only
C . 3 and 4 only
D . 1 and 2 only

View Answer

Answer: C

Explanation:

In the scenario, the buyer states that permission from senior management is required to shorten payment period and she only has authority to sign off a deal in which the payment period lasts at least 30 days. The buyer is using lack of authority. The buyer also repeats the matter again throughout the negotiation. This is a common tactic known as broken record.