Can you determine which of the following is not an activity of the initialize phase?
- A . Train core RPA Team
- B . Define vision, target operating model and organizational roles
- C . Deliver initial processes/benefits
- D . Embed RPA benefits realization tracking as a core performance measure for automation roadmap.
Which of the following best describes realizing the full potential from RPA?
- A . Establishing RPA as an IT Project
- B . Focus on adapting the culture of the organization, as well as building specific RPA skills and capability
- C . Do not include IT in rolling out RPA into the organization
- D . Ensure the organization RPA is a desktop solution that anybody can install and use
How long does it take to build a ROM in the initialize phase of the maturity model?
- A . 1 week
- B . Up to 1 month
- C . 1-3 months
- D . 3-6 months
- E . 6+ months
Who does the Head of RPA need to work closely with?
- A . CIO and their respective teams only
- B . COO and their respective teams only
- C . Both the CIO and COO and their respective teams
- D . None of the above
Which of the following areas should the Head of RPA work with when rolling out an RPA Capability?
- A . Technology
- B . Process
- C . People
- D . Technology, Process and People
Which whom would the Head of RPA work with to build a scalable and robust Digital Workforce?
- A . Technology
- B . Operations
- C . HR
- D . None of the above
What is the initial task of rolling out a Robotic Operating Model?
- A . Initial task of replacing all IT related projects with RPA
- B . Initial task of working out what methodology is going to be adhered to in the model
- C . Initial task of reviewing what processes are to be automated
- D . Initial task of assigning roles and responsibilities to all tasks across the automation programme
Select the correct statement that describes the Robotic Operating Model?
- A . Provides a mechanism for ensuring a model is in place for the robots to eventually replace the human workforce so there is no seamless interaction
- B . It provides the foundations for evolving the traditional Target Operating Model to embrace the robots and establish a seamless bi-directional flow of work between the human and the digital workforce
- C . Enables IT to encompass RPA as a software offering as part of their suite and projects are therefore delivered by IT
- D . Allows the organization to understand that eventually the digital workforce will replace the human
workforce and the model enables the proceeding to begin in the replacement occurring
Select the correct statement that describes the designing of the Robotic Operating Model?
- A . The Robotic Operating Model has been designed to integrate fully with our customer’s incumbent change management systems, thereby removing the need for additional procedural and governance obligations
- B . The Robotic Operating Model has been designed to ensure automated processes can be delivered in the quickest way possible without a governance or standards and can be deployed into an environment that has not operational constraints
- C . The Robotic Operating Model has been designed to ensure additional methodologies, governances and a newly created organizational structures are in place to replace any current IT Project methodologies
- D . None of the above
A visionary RPA benefit allows for “Superior Control, Governance & IT Security”, which of the following describes this benefit?
- A . Enables humans to focus on higher value judgement-based decision making and customer relationship
- B . Automations are quick to develop and deploy and components are reusable
- C . Segregation of roles between development and operations
- D . Process automation results in standardization of best practice
Which of the following statements describes what an organizations RPA Vision needs to be?
- A . A single-minded vision that expressed the desire to reduce operational head count and replace the human workforce with a digitalise workforce
- B . Clearly articulate that RPA will take over the organizations strategical goals and is best placed to do so
- C . Until you can articulate a clear shared vision, you are unlikely to win over all the key stakeholders that you need in an organization
- D . Needs to outline the risks and mitigation strategies for when RPA is rolled out across the entire organization
When introducing a Digital Workforce to the organization which of the following should you not be thinking about?
- A . Keep them busy
- B . Manage them
- C . Implement them
- D . None of the above
Which of the following statements does not describe one of the business drivers of using a Divisional Model?
- A . Low cost automations across selected operations functions
- B . Ideal model for establishing Robotic Automation Capability in a specific division or divisions
- C . Establishing an RPA Capability with a minimum dependency on other functions
- D . Perfect model where a Center of Excellence is already established in the organization
Which of the following are the challenges associated with the federated model? (Choose two.)
- A . Not scalable across the enterprise
- B . Needs the consistency across departments
- C . Can lead to duplication of hardware infrastructure and Blue Prism deliverables
- D . Implementing centralized change and automation delivery management disciplines across multiple operations functions can be problematic the model does not already exist
- E . It is only suitable as a short-term solution
Which of the following does not describe why IT need to be represented in the RPA Governance Board?
- A . Responsible for managing inward and outward dependencies with IT
- B . To enforce that RPA needs to be delivered within IT’s constraints
- C . Gatekeeper for demand on RPA capability from IT
- D . Provide awareness of the organizations technical platform and potential impacts
Select from the below which statement best describes the Demand Management objective within the RPA Governance Board?
- A . Responsible for defining and prioritizing the RPA change schedule
- B . Promote the benefits of RPA throughout the organization
- C . Accountability for benefits realization tracking
- D . Identifying opportunities to drive greater value from RPA.
Within the role and responsibility of the Head of Robotic Automation to define and deliver the Robotic Operating Model, which of the following does it include?
- A . Establish where IT projects should no longer be engaged and can be replaced by RPA
- B . Target technology architecture and solution
- C . Processes and governance required to manage business demand, the automation delivery lifecycle and change management
- D . Where the RPA Capability fits within the broader organization
Which of the following would not fall under the remit of the RPA Governance Board?
- A . Demand Generation
- B . Benefits Realisation
- C . Foundation Training
- D . Continuous Improvement
C
Explanation:
Reference: https://dtw.tmforum.org/wp-content/uploads/2018/05/Harsha-presentation-to-upload.pdf
Which of the following does not describe the “Prioritization” step as part of managing the demand pipeline?
- A . Client automation
- B . Process analysis
- C . Helping a friend
- D . Business case modeling
Which of the following statements are true when describing the role and responsibility of the Head of Robotic Automation?
- A . Responsible for oversight of the technology platform; interacting with IT as required
- B . Manage internal and external dependencies to maintain business continuity
- C . Responsible for delivering RPA to the business
- D . All of the above
Select from the below which statement best describes the Demand Generation objective within the RPA Governance Board?
- A . Ultimate gate keeper for all demand generated via the pipeline
- B . Identify quality RPA automation opportunities
- C . Accountability for benefits realization tracking
- D . Identifying opportunities to drive greater value from RPA
Select the incorrect step in managing the demand pipeline?
- A . Prioritization
- B . Impact Assessment
- C . Define
- D . Scheduling
D
Explanation:
Reference: https://www.blueprism.com/blog/blue-prism-cafe-gileads-2020-vision-for-intelligent-automation
Which of the following are not responsibilities of the Head of RPA?
- A . Accountable for RPA benefits case
- B . Managing third parties, including software vendor relationships
- C . Accountable for development and delivery of the demand pipeline
- D . Accountable to executive management for business performance of the RPA capabilities
Which of the following statements describes the Solution Design Document?
- A . Captures important details critical to implementation, and upon which functional and technical decisions are based
- B . Captures the flow of a business process to be developed within Blue Prism
- C . Describes in detail the impact on the Operation from the delivery of the automated solution
- D . Comprehensive document containing, not only high-level details of how the Blue Prism product will deliver the solution, but also includes details of other deliverables that are required for the solution
What does FRQ Stand for?
- A . Featuring Requirements Questionnaire
- B . Functional Requested Questions
- C . Functional Requirements Questionnaire
- D . Feature Request Questions
C
Explanation:
Reference: http://blueprismforyou.blogspot.com/2017/12/functional-requirements-questionnaire.html
Which of the following best describes the Delivery Methodology foundation?
- A . Defining the delivery management and tracking approach that ensures optimal usage of the defined methodology
- B . Identify the expected business benefits and outline how these align to corporate strategy
- C . Defining a scalable, low maintenance technical environment and associated growth strategy
- D . Defining the roles and responsibilities that will operate efficiently in the existing organizational structure
A
Explanation:
Reference: https://eprints.lse.ac.uk/64519/1/OUWRPS_15_05_published.pdf (p.32)
Which of the following definitions best describes the “Define” stage of the Delivery Methodology?
- A . Will examine the process prior to a solution design and the commencement of the configuration stage
- B . Will explain how the process will be automated
- C . Will be the process’s introduction to the complete end-to-end business process
- D . Will be the readiness to be roll out into the production environment
Which of the following statements describes the Functional Requirements Questionnaire?
- A . Captures the flow of a business process to be developed within Blue Prism
- B . Captures important details critical to implementation, and upon which functional and technical decisions are based
- C . Describes in detail a single Blue Prism Business Object, including all the actions in the object and all the inputs and outputs to those actions
- D . Describes in detail the impact on the Operation from the delivery of the automated solution
B
Explanation:
Reference: https://drive.google.com/file/d/1rI9apd_g7viKefM-VkDaFCWbZfpm0-LP/view
Which of the following best describes the Verification Testing phase of “Testing”?
- A . Process testing to ensure that all the specified functionality is built into the process and it works as expected, and the process is ready for verification
- B . Ensures that the delivered process meet requirements, all known scenarios have been recognized and tested, and an opportunity is given to the business to identify anything previously missed in the process documentation
- C . Is a customer driven testing phase, giving the business the opportunity to ensure that the Blue Prism solution is being delivered fully meets their requirements?
- D . Blue Prism processes are to be ran in a new or changed environment, testing must be done to ensure the environment is set up correctly
B
Explanation:
Reference: http://lifesaverportal.axtel.mx/rpa_docs/BluPrism_TestPhases.pdf (p.8)
What does SDD Stand for?
- A . Solution Document Design
- B . Solution Definition Document
- C . Solution Design Definition
- D . Solution Design Document
D
Explanation:
Reference: http://blueprismforyou.blogspot.com/2018/03/bp-travel-create-quotes-solution-design.html
What does ODI Stand for?
- A . Object Definition Instructions
- B . Object Definition Instruments
- C . Object Design Instruments
- D . Object Design Instruction
D
Explanation:
Reference: http://blueprismforyou.blogspot.com/2018/03/bp-travel-create-quotes-solution-design.html
Which of the following statements describes the Object Design Instructions?
- A . Describes in detail the Blue Prism processes, components, business objects, work queues and credentials used to support the Blue Prism solution
- B . Describes in detail a single Blue Prism Business Object, including all the actions in the object and all the inputs and outputs to those actions
- C . Describes in detail the impact on the Operation from the delivery of the automated solution
- D . Captures the flow of a business process to be developed within Blue Prism
What does OID Stand for?
- A . Operational Instructions Document
- B . Object Impact Document
- C . Operational Impact Document
- D . Object Instructions Document
C
Explanation:
Reference: https://rpanerds.wordpress.com/2018/03/01/delivery-roadmap-or-life-cycle-of-blue-prismprocess/
Which of the following best describes the support activity “Scheduling”?
- A . Operational (BAU) resources handling process scenarios out of scope
- B . Developers handling unexpected scenarios where Blue Prism doesn’t perform as designed
- C . Blue Prism Controllers managing the workload and demand for the Digital Workforce
- D . IT providing infrastructure failover and disaster recovery
Which of the following should be covered with an RPA Service Model? (Choose three.)
- A . Exception case handling
- B . Technical support for application
- C . Product support from Blue Prism
- D . Hardware provisioning
ABC
Explanation:
Reference: https://www.blueprism.com/robotic-operating-model
Which of the following best describes the support activity “Business Continuity”?
- A . Operational (BAU) resources handling process scenarios out of scope
- B . Developers handling unexpected scenarios where Blue Prism doesn’t perform as designed
- C . Blue Prism Controllers managing the workload and demand for the Digital Workforce
- D . IT providing infrastructure failover and disaster recovery
Select the role that best matches the role objective?
Objective: to manage the Certified Blue Prism Capability through delivery of new processes and support of existing processes.
- A . Program Manager
- B . Automation Manager
- C . Delivery Lead
- D . Process Analyst
What objective does the Automation Manager have during the institutionalized phase?
- A . To manage the Certified Blue Prism Capability through delivery of new processes and support of existing processes
- B . To manage the delivery of specific automated processes in line with the delivery management methodology
- C . To lead Opportunity Assessments and create the Process Definitions
Which of the following best describes the role objective for a Process Analyst?
- A . To manage the implementation of a Certified Blue Prism Capability
- B . To lead Opportunity Assessments, create the Process Definitions and support the testing as required
- C . To be the expert in all phases of Blue Prism solution development and associated methodology
- D . To design, develop, test, run and support Blue Prism solutions
Which of the following Blue Prism guides would a Process Analyst complete?
- A . Foundation Training
- B . Creating a Process Definition Document (PDD)
- C . Work Queues Guide