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How might these changes be BEST presented to communicate with the scheduling team'?
A report has been created into improving the scheduling of physio appointments at a major hospital An extract reads 'The scheduling team have a strong set of skills that will not need to be updated However, the team should be split into two. one dealing with inpatients and one with...
What is Sara LIKELY to have learnt about the sponsor from this?
On joining a new company. Sara spent time reviewing the company's organisation chart She was particularly interested in the sponsor of the project she is joining What is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that applyA . Their position in the company hierarchyB...
Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees Which area of Kaplan and Norton's balanced business...
What will be the dependencies between these activities on the BAM?
A local council has decided to completely redesign the way it provides library lending services it plans to stop lending books and move towards an entirely online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below a) Lend books b) Establish licensing...
How would a business analyst use a Target Operating Model (TOM) in gap analysis?
How would a business analyst use a Target Operating Model (TOM) in gap analysis?A . To assess how far the organisation's current activities support the desired situation.B . To identify how the organisation should structure itself to support the desired situation.C . To determine which activities in the desired situation...
Which THREE of these are appropriate key performance indicators (KPIs) for the CSF 'provide excellent customer service"?
The management of a chain of hotels has decided that one of its critical success factors (CSF) is to 'provide excellent customer service' The below measures have been suggested. Which THREE of these are appropriate key performance indicators (KPIs) for the CSF 'provide excellent customer service"?A . The number of...
Which THREE of the following SHOULD Jayon cover?
Jayon has been asked to explain the gap analysis process to a new colleague. Which THREE of the following SHOULD Jayon cover?A . Understand the existing situationB . Compare the desired situation and existing situationC . Consider possible actions to address the gapsD . Define the solutions to close the...
As well as customers, which THREE stakeholder groups are represented in this scenario?
AlpmeTrails is a company that specialises in offering tailored walking holidays The company was set up by two people, who each own 50% of the business AlpineTrails books hotels, transport and equipment to create bespoke holidays for AlpineTrails customers. An agreement was recently reached with WalkNation. a national walking organisation,...
Which of the following is MOST LIKELY to be the company's vision?
At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as: To meet or undercut all our competitors' prices' Which of the following is MOST LIKELY to be the company's vision?A . To offer the best value office fitting serviceB . To reduce the...
Which THREE sections of a business case will cover these points'?
The threat posed to the organisation from cyber attack, and therefore the justification for this project, needs to be clearly articulated Which THREE sections of a business case will cover these points'?A . Options consideredB . Analysis of costs and benefitsC . Description of the current situationD . RecommendationsE ....
