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Which category of costs or benefits has been described?
Part of the management summary of a business case is detailed below: The key recommendation is thatwe proceed with the preferred option, a new process and a new IT system. Wefeel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new...
Occasionally, legislation ensuring protection for the most vulnerable people in our society can affect the criteria, as can changes issued by central government concerning practical issues, such as building regulations?
A local council wishes to improve its housing allocation process. The following notes weremade by the head of housing about the current process. Housing application decision are made using a set of criteria based on a range of factors, including the length of time application has been on the waiting...
Which elements of PESTLE are identified in this email?
Nastya is the CEO of a large technology firm, which develops new and innvolvative nanotechnology. Below is an email she has sent to her management team: Dear Team, Recent media coverage has revealed that our competitors have lower costs. It is important that we get back to our suppliers to...
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline’s Critical Success Factors (CSFs) Ccustomer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey. In the current year, the performance objective associated...
Which of these would the event 'amend KPI’affect?
A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit margin, however, it now wishes to measure It through it Return on Capital Employed (ROCE). The following activities are on the consensus Business Activity Model (BAM) a)...
Which of these notes will go into her MOST analysis?
Paula is a business analyst working for a small bespoke furniture manufacturing company. The newly appointed chief executive, Beverly, has asked Paula to lead an initiative to refresh and restate (where necessary) the organization’s plan for the next financial year. Paula recently led a planning worksopewith senior managers and has...
In taking a holistic approach, which of the following areas of the POPII Model have NOT yet been addressed by the changes identified?
Bluesky Travel is an independent travel agency specialising in luxury bespoke holidays, which is introducing a new booking process. So far, the following key changes have been made: 1) The new Commercial Off The Shelf (COTS) software package for making bookings has been installed and is working 2) Data is...
Which of the following would enable Girby to modelthe arising themes and how they relate to each other?
A large consultancy organization has assigned its BA. Girby, to a client called MetalCor, a manufacture of component for washing machines and fridge freezers. The management team of MetalCor need some help in understanding the problems they are experiencing with their production line. Recently. Reproduction has dipped to a record...
Which categories of costs and benefits are described in this extract*?
A business case features a management summary, from which the below extract is taken: ‘The new approach will incur significant investment in terms of software licenses and annual maintenance fees, which will not be negotiable until year four of the proposal. We will research competing suppliers in the marketplace at...
position on the power/interest grid does the head of IT services currently occupy?
It services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed. The head of IT service has not involve beyond the initial project start-up interviews and has not been invited to any of the...
