Based on the above, which of the following will the CHRO recommend to the executive leadership?

Frau is an exceptional marketing professional responsible for landing 60% of the company’s profitable accounts. Based on this, Frau was promoted to the role of Marketing Manager. However, there have been consistent complaints from junior staff on Frau’s denigratory attitude, frequent but unwarranted disciplinary meetings, and threats of utilizing the at-will doctrine.

Based on the above, which of the following will the CHRO recommend to the executive leadership?
A . Have a meeting with the union and reiterate the rights of employees to invoke their Weingarten rights when Frau administers unwarranted discipline
B . Demote Frau to the role of marketing professional where she had previously excelled and appease her with a larger percentage of commissions
C . Assign a leadership and management coach to Frau
D . Recommend an EAP counsellor to address Frau’s attitude with an emphasis on emotional
intelligence and the reputable MyersCBriggs Type Indicator

View Answer

Answer: C

Explanation:

The core issue with Frau is an inability to manage people. Coaching is the most appropriate solution for managers who excelled in task performance but are poor in people management.