Based on scenario 1. what is a potential impact of the loss of integrity of information in HealthGenic?

Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients’ data and medical history, and communicate with all the [^involved parties, including parents, other physicians, and the medical laboratory staff.

Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.

The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic’s patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients’ privacy.

Based on scenario 1. what is a potential impact of the loss of integrity of information in HealthGenic?
A . Disruption of operations and performance degradation
B . Incomplete and incorrect medical reports
C . Service interruptions and complicated user interface

Answer: B

Explanation:

The loss of integrity of information in HealthGenic means that the information was modified or corrupted in an unauthorized or improper way, resulting in inaccurate, incomplete, or unreliable data. This can have a serious impact on the quality and safety of the medical services provided by HealthGenic, as well as the trust and satisfaction of the patients and their families.

In particular, incomplete and incorrect medical reports can lead to:

Misdiagnosis or delayed diagnosis of the patients’ conditions, which can affect their treatment and recovery.

Prescription of wrong or inappropriate medications or dosages, which can cause adverse effects or interactions.

Violation of the patients’ privacy and confidentiality, which can expose them to identity theft, fraud, or discrimination.

Legal liability and reputational damage for HealthGenic, which can result in lawsuits, fines, or loss of customers.

Therefore, it is essential for HealthGenic to ensure the integrity of its information by implementing appropriate security controls and measures, such as encryption, authentication, backup, audit, and incident response.

Reference: ISO/IEC 27001:2022 Lead Implementer Course Guide1

ISO/IEC 27001:2022 Lead Implementer Info Kit2

ISO/IEC 27001:2022 Information Security Management Systems – Requirements3

ISO/IEC 27002:2022 Code of Practice for Information Security Controls4