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Which of the following is true about the ServiceAnalytics Overview dashboard?
Which of the following is true about the ServiceAnalytics Overview dashboard?A . It instantly provides key metrics on open cases, average time to close, first contact resolution, and customer satisfaction.B . It lets you drill down to more detailed dashboards, like agent performance, channel review, and telephony metrics.C . It's...
In what order does Einstein Discovery present the insights that it uncovers?
In what order does Einstein Discovery present the insights that it uncovers?A . Alphabetical, in ascending orderB . Alphabetical, in descending orderC . Insights that explain the most variation in the outcome variable, in ascending orderD . Insights that explain the most variation in the outcome variable, in descending orderView...
Which solution should a consultant recommend to meet this requirement?
Universal Containers (UC) is a multinational company that utilizes Salesforce and has a variety of internal systems. UC uses Einstein Analytics for their data analysis platform and they want to automate their weekly manual process to create a dataset from their on-premise data warehouse. Which solution should a consultant recommend...
Which two problems might be causing this issue?
The Einstein Analytics team at a company created a clataset based on the Opportunity__c custom object. The VP of Sales reports seeing the message "No results found" when opening the dataset toexplore it. Other users below the VP in the role hierarchy can see rows on the same dataset. Which...
Which concept should be applied to this dashboard?
ASenior Sales Business Analyst asks for a dashboard that contains fiscal year product opportunities. Information is maintained in a spreadsheet which is comprehensive, but its contents often need to be explained. After sketching the dashboard, the consultant is ready to start building. Which concept should be applied to this dashboard?A...
In which two ways can an Einstein Analytics consultant help them implement these requirements?
Users who can access the dataset should see only data that belongs to their region. In which two ways can an Einstein Analytics consultant help them implement these requirements? Choose 2 answersA . Save the dataset under "My Private App" so only a subset of selected users can access the...
How can a consultant help them deploy the three Einstein models to Salesforce?
The Universal Containers company built threeEinstein Discovery stories that they want to use in Salesforce to predict and maximize their revenue per customer. The stories are for every region where they have business: EMEA, AMER, and APAC. How can a consultant help them deploy the three Einstein models to Salesforce?A...
Which approach is considered best practice to assess the top predictors in order to get to a meaningful and robust model?
A dataset for building the Einstein Discovery story contains 72 fields that are potentially relevant predictors. Which approach is considered best practice to assess the top predictors in order to get to a meaningful and robust model?A . This dataset is too big and cannot be used inEinstein Discovery. Request...
Concurrent queries per user?
Concurrent queries per user?A . 20B . 50C . 10D . 25View AnswerAnswer: C
How many stories can you create in Analytics Plus?
How many stories can you create in Analytics Plus?A . 5,000B . 1,000, but more can be purchasedC . 75, but more can be purchasedD . 500, but more can be purchasedView AnswerAnswer: D
