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Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)
Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)A . It consists of Avaya Aura® Media Server OVA and Avaya WebLM OVA,B . ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.C . The ACCS software appliance is supported...
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)A . The ACCS Multimedia administration componentB . The Configuration component of the ACCS LaunchpadC . The outbound component of the ACCS LaunchpadD . The ACCS Ignition WizardView AnswerAnswer: A,D
What are the two locations where a historical report can be saved? (Choose two.)
What are the two locations where a historical report can be saved? (Choose two.)A . In a Group folderB . In the Scheduled Events folderC . In the Public Report Templates folderD . In the Private Report Templates folderView AnswerAnswer: A,D
Which two statements about Campus Business Continuity are true? (Choose two.)
Which two statements about Campus Business Continuity are true? (Choose two.)A . The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.B . The active and standby servers must be in the same location and network subnet using static IP addresses.C ....
Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?
Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?A . IP OfficeB . LicensingC . MultimediaD . Security SettingsView AnswerAnswer: A
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries. If the current time is 8:05 AM, when could the first interval report be created that would include current activity?A . Any time after 8:05 AMB . After midnightC . After...
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)A . Service FactorB . Short callC . Service LevelD . DisplayView AnswerAnswer: B,D
What is causing this problem?
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system. What is causing this problem?A . No agents are logged into any ACCS skillsets.B . The control directory number is not acquired.C . The master script is not activated.D . The IP...
How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?
Refer to the exhibit. How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?A . 0B . 100C . 250D . 500View AnswerAnswer: B
Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)
Which three Avaya Contact Center Select (ACCS) deployment types offer support for ACCS Business Continuity? (Choose three.)A . ACCS and IP Office resides on a single VMware host serverB . Avaya Contact Center Select hardware applianceC . IP Office 500V2 voice platformD . Avaya Contact Center Select software applianceE ....
