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Which two Avaya Analytics™ report templates are available in historical reports? (Choose two.)A . Supervisor Activity ReportingB . Routing Service InstantaneousC . Agent by Account Moving WindowD . Routing Service Summary - ContactsE . Agent Group ReportingView AnswerAnswer: AD Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051625 (5)

Which option is available while installing Kafka software on the Avaya Analytics™ Streams server?A . ALL | OSARTB . ALL | KAFKAC . OSART | KAFKAD . ALL | KAFKA | JMSView AnswerAnswer: C

A customer wants to debug the logs files for the Oracle Component Installation on Avaya Analytics™ Database Servers. Which directory location in the servers contain the log files for troubleshooting Oracle Component Installation?A . /home/oracle/app/oraInventory/logsB . /home/oracle/oraInventory/logsC . /var/home/oracle/app/logsD . /home/InstallFiles/avayaView AnswerAnswer: B Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051617

Which Avaya Analytics component is used to generate an Engagement Summary report?A . Real-time ReportB . Historical ReportC . Custom DashboardsD . Supervisor DashboardsView AnswerAnswer: B Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051625 (5)

A customer is logged in to the OSA Server and they want to restart the OSA services using a single command. To restart the OSA services as a root user, which command would they run in the OSA server?A . systemctl restart analytics.serviceB . systemctl stop analytics.serviceC . systemctl start...

Which three measures are provided by the Supervisor Activity report? (Choose three.)A . CoachingB . Transferred AcceptedC . Consults AcceptedD . Channel NameE . Transfer to AgentView AnswerAnswer: ACE Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101037403 (71)

After running the installation script for Avaya software on the Analytics™ DB server, which log file must be checked to confirm that the installation is successful?A . db_install.logB . install_oracle_db.logC . Oracle_install_db.logD . install_db.logView AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051617 (64)

Which script is used to install Analytics Service and with which user must you run this script?A . root, ./install_analytics_service.shB . oracle, ./install_Analytics_Service.shC . oracle, ./install_analytics_service.shD . root, ./analytics_service.shView AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101051617 (67)

Which two log files are needed to verify the installation of Avaya Analytics™ for the Streams server? (Choose two.)A . install_ems.logB . install_kafka.logC . install_avaya.logD . install_jms.logE . bam_install.logView AnswerAnswer: BD Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101054829 (83)

Which real-time report provides the capability of monitoring the current agent work state and current agent work with account state?A . Agent Instantaneous ReportB . Routing Service MonitoringC . Agent Performance Moving WindowD . Agent CompareView AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101037403 (27)