7497X

To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omnichannel Windows Multimedia Server?A . AvayaOceanaOceanaBackupAndRestoreBackupAndRestore.exeB . AvayaOceanaOceanaBackupAndRestoreCacheDatabaseRestore.exeC . AvayaOceanaOceanaBackupAndRestoreRestore.exeD . AvayaOceanaOceanaBackupAndRestoreOmnichannelRestore.exeView AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101045282 (59)

From where can you change the log-level for Avaya Oceana® snap-in components?A . Omnichannel DatastoreB . System ManagerC . Avaya Control ManagerD . Breeze loggingView AnswerAnswer: D Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101040893 (68)

A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files: Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/ aes | :StartApplicationSTE: com.avaya.sessionsvc.SessionServicesImp1 WARNING CAuthentication failed: clientID=XML Encrypted: 192.168.1.100:25067, user=csc...

A customer is running an Avaya Oceana® solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM). Which three actions will help to verify the current deployed state of UCM in the solution? (Choose three.)A...

A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages: 2018-04-23 07:01:11, 358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO C [M:setOceanaHeartbeatMessage][T:null]. OceanaHeartbeatMessage.MessageText: [GigaSpaces connection OK. Database connection is Broken. ORC Rest service is reachable (http 200). AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR] 2018-04-24 07:02:09,853 [pool-128-thread-1]...

An administrator logs in to ED admin console to check the current interactions status and finds an ED instance with Event Type “ROUTE_CONTACT_SMS”. How is the event type mapped to the SMS channel in Avaya Oceana®?A . The Event Type is mapped to the routepoint, which is configured in SMS...

Which two steps must be completed before restoring the backup of the Avaya Oceana® solution? (Choose two.)A . Uninstall the UCAStoreService, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.B . Uninstall UCAStoreService, then restart the nodes of the Avaya Oceana Cluster 1...

When a customer wants to perform a backup of the Avaya Oceana® solution, which three actions must they take? (Choose three.)A . Backup Avaya Control Manager DBB . Backup Omnichannel Cache DBC . Backup Avaya Aura® Session ManagerD . Backup UCAStoreServiceE . Backup Cluster#1 Snap-in’s SVAR filesView AnswerAnswer: ABD

A customer has performed the backup operation for Avaya Oceana® solution. Where can you see the backup of UCAStore service that has been completed 100%?A . In the System Manager on the Server Administration under Backup and Restore Job StatusB . In the System Manager on the Cluster Administration under...

Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?A . Unified Collaboration Administration (UCA)B . Call Server Connector (CSC)C . Unified Collaboration Model (UCM)D . Engagement Designer (ED)View AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101045022