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If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?A . Avaya Oceana Workspaces relies on CM for authentication and authorizationB . Avaya Oceana Workspaces does not require UAC authorization while logging inC . Avaya Oceana Workspaces...

When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?A . /var/log/Avaya/services/event.logB . /var/log/Avaya/ca/event.logC . /var/log/Avaya/dcm/event.logD . /var/log/Avaya/eventing/activemq.logView AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101044889 (112)

Which credentials does Avaya Oceana Workspaces use for Agent login?A . Avaya Breeze™ Authorization Service and Avaya Control Manager Agent username and passwordB . Avaya Breeze™ Authorization Service and Avaya Communication Manager Agent username and passwordC . Avaya Breeze™ Authorization Service and Avaya Communication Manager extension and passwordD . Avaya...

A customer is running an Avaya Oceana® solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana®, the engineer finds an issue with the Avaya Oceana Unified Collaboration model and wants to check the UCM log. Which two log locations...

When a customer leverages Avaya Aura® Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura® stack contacts ContextStore to create a Context ID for the new Voice Interaction?A . Avaya Aura® Experience Portal IVR ApplicationB . Avaya Aura® Session...

If the information (Agent, Supervisor, and Attributes Etc.) is put into Avaya Control Manager, but is actually in Oceana®, which Oceana Component REST interface belongs to the Avaya Oceana® component?A . UCA RESTB . UAC RESTC . UCM RESTD . CC RESTView AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101041089

A customer is running an Avaya Oceana® solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files. Which action can the engineer take to quickly file all the ERROR messages in the log files?A . Add...

Which statement correctly describes the Avaya Oceana Monitor?A . It provides a single location to view the status of Cluster1 components.B . It provides a single location to view the status of each supported Oceana component.C . It provides a single location to view the status of the UAC Oceana...

To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omnichannel Windows Multimedia Server?A . AvayaOceanaOceanaBackupAndRestoreBackupAndRestore.exeB . AvayaOceanaOceanaBackupAndRestoreOmnichannelBackup.exeC . AvayaOceanaOceanaBackupAndRestoreBackup.exeD . AvayaOceanaOceanaBackupAndRestoreCacheDatabaseBkp.exeView AnswerAnswer: A

A customer is running an Avaya Oceana® solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana®, it is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive...