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A customer has performed the backup operation for Avaya Oceana® solution. Where can you see the backup of UCAStore service that has been completed 100%?A . In the System Manager on the Server Administration under Backup and Restore Job StatusB . In the System Manager on the Cluster Administration under...

Which two steps must be completed before restoring the backup of the Avaya Oceana® solution? (Choose two.)A . Uninstall the UCAStoreService, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.B . Uninstall UCAStoreService, then restart the nodes of the Avaya Oceana Cluster 1...

Which statement correctly describes the Avaya Oceana Monitor?A . It provides a single location to view the status of Cluster1 components.B . It provides a single location to view the status of each supported Oceana component.C . It provides a single location to view the status of the UAC Oceana...

Which statement regarding UCAStore Backup is correct?A . UCAStore backup can be taken without entering the backup password.B . UCAStore backup can be run immediately or scheduled later.C . UCAStore backup is mandatory for the Avaya Oceana® solution.D . UCAStore backup can be run immediately and it does not support...

Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)A . /var/log/Avaya/dcm/pu/CallServerConnectorB . /var/log/Avaya/services/CallServerConnectorC . /var/log/Avaya/dcm/pu/AgentControllerServiceD . /var/log/Avaya/services/CustomerControllerServiceView AnswerAnswer: AC

Which credentials does Avaya Oceana Workspaces use for Agent login?A . Avaya Breeze™ Authorization Service and Avaya Control Manager Agent username and passwordB . Avaya Breeze™ Authorization Service and Avaya Communication Manager Agent username and passwordC . Avaya Breeze™ Authorization Service and Avaya Communication Manager extension and passwordD . Avaya...

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files. 2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR C AuthorizationService-3.4.0.0.340003 C Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116) What...

A customer is running an Avaya Oceana® solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM). Which three actions will help to verify the current deployed state of UCM in the solution? (Choose three.)A...

When a customer wants to perform a backup of the Avaya Oceana® solution, which three actions must they take? (Choose three.)A . Backup Avaya Control Manager DBB . Backup Omnichannel Cache DBC . Backup Avaya Aura® Session ManagerD . Backup UCAStoreServiceE . Backup Cluster#1 Snap-in’s SVAR filesView AnswerAnswer: ABD

Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?A . Unified Collaboration Administration (UCA)B . Call Server Connector (CSC)C . Unified Collaboration Model (UCM)D . Engagement Designer (ED)View AnswerAnswer: A Explanation: Reference: https://downloads.avaya.com/css/P8/documents/101045022