The reply-bestvector command is applied to which BSR VDN/Vector?
Refer to the exhibit. The reply-bestvector command is applied to which BSR VDN/Vector?A . Status Poll VectorB . Primary VectorC . Interflow vectorD . Adjunct VectorView AnswerAnswer: A
Which three statements are true about virtual routing? (Choose three.)
Which three statements are true about virtual routing? (Choose three.)A . CTI is a required component for multi-site configuration.B . Virtual routing allows the call centers to be transparent, and act as a virtual call center that is transparent to the user.C . Virtual routing involves only contacts that are...
In administering multi-site Best Services Routing (BSR), what are the two configurations that are associated VDN configurations? (Choose two.)
In administering multi-site Best Services Routing (BSR), what are the two configurations that are associated VDN configurations? (Choose two.)A . UUI TreatmentB . Supplementary Service ProtocolC . BSR Available Agent StrategyD . BSR ApplicationView AnswerAnswer: AC
Which two commands would provide information to isolate the problem?
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even if they know the extension number. Which two commands would provide information to...
What must be administered in the route-pattern for a multi-site Best Services Routing (BSR) application?
What must be administered in the route-pattern for a multi-site Best Services Routing (BSR) application?A . The trunk group must beB . 323.C . The FRL settings do not apply to BSE . Set TSC to y and set CA-TSC to “as needed”.F . The ISDN parameters “QSIG/ETSI TSC Extension”...
Which three reasons are causing this problem?
The Status Poll VDN does not respond to a consider locationvector command. Which three reasons are causing this problem? (Choose three.)A . The incorrect Status Poll VDN is defined in BSR application form.B . The Console Permission is NOT enabled.C . The Route-pattern TSC settings has a setting = n.D...
What is causing this problem?
While configuring a vector using the Best Services Routing (BSR) feature, the installer was not able to use the consider location command. What is causing this problem?A . Expert Agent Selection (EAS) was not enabled on the Feature-Related System Parameters form.B . The location number is not defined in the...
What are two call vectoring command failures for “adjunct routing”? (Choose two.)
What are two call vectoring command failures for “adjunct routing”? (Choose two.)A . The VDN’s COR does not permit routing to the adjuncts supplied destination.B . The specified agent is not logged into the specified split for a direct agent call.C . The VDN’s COS-group does not have Console Permission...
In a multi-site Best Services Routing (BSR) configuration, what is the purpose of the Status Poll vector?
In a multi-site Best Services Routing (BSR) configuration, what is the purpose of the Status Poll vector?A . The vector is activated when the given remote server is the best available.B . The vector contacts the specified remote servers, and collects information from that remote server.C . The vector compares...
In which document can the events table be found?
In which document can the events table be found?A . Troubleshooting Avaya Aura® Call Center EliteB . Programming Call Vectoring Features in Avaya Aura® Call Center EliteC . Administrator Guide for Avaya Communication ManagerD . Feature Description and Implementation for Avaya Communication ManagerView AnswerAnswer: C Explanation: Reference: https://downloads.avaya.com/css/P8/documents/100059379 (p.5)