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Which three commands can be used with Network Call Deflection? (Choose three.)A . Collect digitsB . Route-to numberC . AnnouncementD . Queue to best:E . Wait hearing ringbackView AnswerAnswer: A,C,E Explanation: Reference: https://downloads.avaya.com/elmodocs2/callctr/Vector_EASR.13.pdf (302)

Installing WebLM requires that steps should be performed in a particular order. Which order should you use to install and configure WebLM on your Call Center Elite Multichannel Server?A . It does not matter what order you install the applications in, as long as WebLM is at the endB ....

How can an installer identify if a customer has the Call Center Elite package?A . Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.B . Check the Feature-Related System Parameters and look for the "Call Center Elite" field.C . Check the System-Parameters Customer-Options Form and look...

While configuring a vector using the Best Services Routing (BSR) feature, the Installer was not able to use the consider location command. What is causing this problem?A . Expert Agent Selection (EAS) was not enabled on the Feature Related System Parameters form.B . The location number is not defined In...

In a multi-site BSR configuration, with 2 remote location site BSR Application form?A . 1 status poll VDN and 1 interflow VDNB . 1 status poll VDN and 2 interflow VDNC . 2 status poll VDN and 2 Interflow VDND . 3 Status poll VDN and 2 Interflow VDNView AnswerAnswer:...

What property of the SET command makes the command unique when dealing with variables?A . The SET command allows variables to be manipulated using arithmetic and string operatorsB . The SET command allows you to place calls in a particular queueC . The SET command allows a group of variables...

Which virtual touting feature can be set up to provide nearly first-in, first-out routing?A . Network Call DeflectionB . Network Call TransferC . Look-Ahead InterflowD . Enhanced Look-Ahead InterflowView AnswerAnswer: D Explanation: Reference: https://downloads.avaya.com/css/P8/documents/100081980

What are the three consideration requirements for the deployment of Network Call Deflection? (Choose three.)A . The second leg of the call is set up by the redirecting Communication Manager.B . Network Call Deflection is only available in Europe and must be compliant with ETSI Supplementary Service Network Call Deflection.C...

A customer has provided one specific customer toll free number. The customer should have some (but not total) advantage over the typical call to the same skill as other callers. Which Business Advocate (BA) feature is used to adjust the service level for the customer to this particular skill?A ....

In a multi-site Best Services Routing (BSR) configuration, what is the purpose of the Status Poll vector?A . The vector is activated when the given remote server is the best available.B . The vector contacts the specified remote servers, and collects information from that remote server.C . The vector compares...