Which three statements regarding Avaya Aura® Contact Center (AACC) and firewalls are true?
Firewalls are a key part of keeping networked computers safe and secure. Which three statements regarding Avaya Aura® Contact Center (AACC) and firewalls are true? (ChooseA . Download and install Microsoft security patches to AACC servers as patches become available.B . If required you can import an AACC Firewall Policy.C...
How can the Service Packs be installed using the Avaya Update Manager?
You want to install the Service Packs on Avaya Aura® Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website. How can the Service Packs be installed using...
What is the first step in creating the connection to the database?
You have downloaded and installed the SQuirreL SQL Client. Once you launch the application, you must define a connection to the Cache database. What is the first step in creating the connection to the database?A . Click on AliasesB . Click on Connect toC . Click on AACC-DATABASE-CCMSD . Click...
Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?
Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?A . SIP Gateway Manager with transport Layer Security (TLS)B . Network Routing Service with TCP and UDPC . Back to Back User Agent (B2BUA) with TLSD . SIP Gateway with Real-Time Protocol...
In a sip-enabled Avaya Aura® Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?
In a sip-enabled Avaya Aura® Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?A . SIP Gateway managerB . Contact center Media servicesC . Avaya Aura Media serverD . Session ManagerView AnswerAnswer: B
Which two logs does Avaya SIP Sleuth support?
The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)A . AAMS SIP message logsB . Network SIP message logsC . CCMS_ASM message logsD . CCMS SIP message logsView AnswerAnswer: A,D
In a SIP environment, which component of the Avaya Aura® Contact Center (AACC) performs call signaling?
In a SIP environment, which component of the Avaya Aura® Contact Center (AACC) performs call signaling?A . SIP Proxy ServerB . SIP Gateway ManagerC . SIP Computer Telephony Integration (CTI)D . SIP Redirect ServerView AnswerAnswer: A
What is the next step in the sequence?
The switch routes the call to the Contact Center Manager Server (CCMS) based on the routing plan. What is the next step in the sequence?A . The SIP Gateway Manager suspends the call. No audio path is established until the call is answered by an agent.B . The call is...
To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?
Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS. To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?A . rtrtraceB . mCast.exeC . icertdtraceD . mRcv.exeView AnswerAnswer:...
How can the Service Packs be installed using the Avaya Update Manager?
You want to install the Service Packs on Avaya Aura® Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website. How can the Service Packs be installed using...