After running the installation script for Avaya software on the Analytics™ DB server, which log file must be checked to confirm that the installation is successful?
- A . db_install.log
- B . install_oracle_db.log
- C . Oracle_install_db.log
- D . install_db.log
A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051617 (64)
Which script is used to install Analytics Service and with which user must you run this script?
- A . root, ./install_analytics_service.sh
- B . oracle, ./install_Analytics_Service.sh
- C . oracle, ./install_analytics_service.sh
- D . root, ./analytics_service.sh
A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051617 (67)
A customer wants to debug the logs files for the Oracle Component Installation on Avaya Analytics™ Database Servers.
Which directory location in the servers contain the log files for troubleshooting Oracle Component Installation?
- A . /home/oracle/app/oraInventory/logs
- B . /home/oracle/oraInventory/logs
- C . /var/home/oracle/app/logs
- D . /home/InstallFiles/avaya
B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051617
To confirm that there are no errors preventing the OSA server from running successfully, which three log files can the customer review after installing the OSA Server? (Choose three.)
- A . AdminData.log C Monitor for Admin data PUMPUP events.
- B . AvayaAnalytics_InputAdaptor.log C Monitor for UCM data PUMPUP events.
- C . AvayaAnalytics_AdminData.log C Monitor for Admin data PUMPUP events.
- D . Server.log C Monitor for Application Errors.
- E . InputAdaptor.log C Monitor for UCM data PUMPUP events.
Refer to the exhibit.
How many total applications must be in RUNNING state after successful installation of the Avaya Oceanalytics OSA server?
- A . 18
- B . 16
- C . 20
- D . 23
Which command is used to check if the ODIAgent is running?
- A . ps Cxat | find Agent1
- B . ps Cef | grep ODIAgent1
- C . find Cef | grep ODIAgent1
- D . ls Cef | grep ODIAgent1
During the installation of Avaya software on Analytics™ servers, which script is run and with which user?
- A . ./RunAvaya.sh, root
- B . ./RunAvaya.sh, oracle
- C . ./installAvaya.sh, root
- D . ./installAvaya.sh, oracle
D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054829 (67)
Which option is available while installing Kafka software on the Avaya Analytics™ Streams server?
- A . ALL | OSART
- B . ALL | KAFKA
- C . OSART | KAFKA
- D . ALL | KAFKA | JMS
A customer is logged in to the OSA Server and they want to restart the OSA services using a single command.
To restart the OSA services as a root user, which command would they run in the OSA server?
- A . systemctl restart analytics.service
- B . systemctl stop analytics.service
- C . systemctl start analytics.service
- D . systemctl reboot analytics.service
C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054829 (64)
Which two log files are needed to verify the installation of Avaya Analytics™ for the Streams server? (Choose two.)
- A . install_ems.log
- B . install_kafka.log
- C . install_avaya.log
- D . install_jms.log
- E . bam_install.log
BD
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054829 (83)
Which Avaya Analytics component is used to generate an Engagement Summary report?
- A . Real-time Report
- B . Historical Report
- C . Custom Dashboards
- D . Supervisor Dashboards
B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051625 (5)
Which real-time report provides the capability of monitoring the current agent work state and current agent work with account state?
- A . Agent Instantaneous Report
- B . Routing Service Monitoring
- C . Agent Performance Moving Window
- D . Agent Compare
A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101037403 (27)
Which two Avaya Analytics™ report templates are available in historical reports? (Choose two.)
- A . Supervisor Activity Reporting
- B . Routing Service Instantaneous
- C . Agent by Account Moving Window
- D . Routing Service Summary – Contacts
- E . Agent Group Reporting
AD
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051625 (5)
What is the significance of the Channel Measure field in the Account by Agent report?
- A . It is a count of interactions attended by the agent, including the interactions that were transferred with the reporting period by channel.
- B . It is the amount of time the agent spends working interactions within the reporting period by channel.
- C . It is used to determine the number of channels that the agent supported while supporting an account.
- D . It is a count of interactions directed to the agent within the reporting period by channel.
C
Explanation:
Reference: https://documentation.avaya.com/bundle/UsingOceanalyticsInsightsforOceanaReports_r34/page/Account_by_Agent.html
Which three measures are provided by the Supervisor Activity report? (Choose three.)
- A . Coaching
- B . Transferred Accepted
- C . Consults Accepted
- D . Channel Name
- E . Transfer to Agent
ACE
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101037403 (71)