Avaya 72301X Avaya Aura Communication Applications Support Certified Online Training
Avaya 72301X Online Training
The questions for 72301X were last updated at Dec 22,2024.
- Exam Code: 72301X
- Exam Name: Avaya Aura Communication Applications Support Certified
- Certification Provider: Avaya
- Latest update: Dec 22,2024
Which method can be used to verify the Client and TSAPI services have been administered correctly?
- A . The TSAPI test is call initiated from CTI endpoints using SIP telephones.
- B . The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command.
- C . The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
- D . The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
Which three statements about Avaya Breeze ™ with WebRTC Snap-in are true? (Choose three.)
- A . WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura® Media Server (AAMS).
- B . WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
- C . WebRTC uses the Avaya Aura© Media Server (AAMS) to convert WebRTC media to SIP media.
- D . The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
- E . The web browser uses the “Cluster IP Address” to reach an Avaya Breeze ™ node when making a WebRTC call.
Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
- A . It is not anchored on the Avaya Aura® Media Server.
- B . It is anchored on the Avaya Aura® Media Server if using SIP agent.
- C . It is anchored on the Avaya Aura® Media Server until the agent answers the call.
- D . It is anchored on the Avaya Aura® Media Server for the duration of the call.
Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.)
- A . Observe the AES Alarm Report.
- B . Run an ASAI test on AES.
- C . Observe the CM dashboard.
- D . Observe the AES dashboard.
- E . Run the status aesvcs cti-link command on CM.
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?
- A . Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform > Server Administration, and read the Version displayed.
- B . Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform > Server Management, and read the Version displayed.
- C . Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion command.
- D . Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion C Presence Services command.
In an Avaya Aura® Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
- A . NOTIFY
- B . SUBSCRIBE
- C . OPTIONS
- D . REGISTER
A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura® Media Server (AAMS).
Where in Avaya Breeze ™ do you set/check the User ID for Restful TLS authentication?
- A . Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Avaya Aura Media Server
- B . Use the System Manager (SMGR) web GUI to access Breeze > Cluster Administration > General > Cluster Attributes
- C . Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Attributes
- D . Use the System Manager (SMGR) web GUI to access Breeze > Server Administration > Dashboard
In Avaya Aura® Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?
- A . sysstatus
- B . vmstat
- C . appstat
- D . statapp
When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…”
instead of the users named followed by “please enter your password…”.
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura®
Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into
AAM.
How can this problem be fixed?
- A . Change clid-numbering 0 SAT form to send the correct CLID.
- B . Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
- C . In Session Manager, configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
- D . Having identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL.
What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM server?
- A . https://135.xx.xxx.xx:8443/WebLM/LicenseServer
- B . https://135.xx.xxx.xx:8080/LicenseServer
- C . https://135.xx.xxx.xx:52233/WebLM/LicenseServer
- D . https://135.xx.xxx.xx/WebLM