Question #1
Which feature allows you to increase the security level of voicemail and faxes that are transferred via email by storing all the files on the local server?
- A . Email Action Schema
- B . Weblinks
- C . Automatic Speech Recognition (ASR)
- D . Speech Contacts
Correct Answer: B
B
Explanation:
https://downloads.avaya.com/css/P8/documents/101052209
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/SCG/RH5_IXM_SCG/IXM_Server_Config_Security/IXM_Server_Config_Security.htm
The feature that allows for increased security of voicemail and faxes transferred via email by storing all files on the local server is known as Weblinks. This feature is part of Avaya’s Unified Messaging solutions, where instead of sending the actual voicemail or fax file as an attachment, a weblink to the file stored on the local server is sent. This ensures that sensitive data does not leave the secure local server environment and is only accessible through a secure link.
Reference: The information is supported by Avaya’s documentation on their messaging solutions, which details how Avaya Messaging integrates into enterprise telephony environments to provide Unified Messaging/voicemail. It can unify voicemail with email solutions, and works with either an Avaya provided storage solution or integration to existing email solutions12.
B
Explanation:
https://downloads.avaya.com/css/P8/documents/101052209
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/SCG/RH5_IXM_SCG/IXM_Server_Config_Security/IXM_Server_Config_Security.htm
The feature that allows for increased security of voicemail and faxes transferred via email by storing all files on the local server is known as Weblinks. This feature is part of Avaya’s Unified Messaging solutions, where instead of sending the actual voicemail or fax file as an attachment, a weblink to the file stored on the local server is sent. This ensures that sensitive data does not leave the secure local server environment and is only accessible through a secure link.
Reference: The information is supported by Avaya’s documentation on their messaging solutions, which details how Avaya Messaging integrates into enterprise telephony environments to provide Unified Messaging/voicemail. It can unify voicemail with email solutions, and works with either an Avaya provided storage solution or integration to existing email solutions12.
Question #2
Which Avaya IXT™ Messaging admin feature supports not forwarding callers to their destination, even if the PIN is correct, when they are calling outside of scheduled times?
- A . Out of office hours
- B . PIN schedule
- C . PIN
- D . Caller ID / DNIS
Correct Answer: B
B
Explanation:
The Avaya IXT™ Messaging admin feature that supports not forwarding callers to their destination, even if the PIN is correct, when they are calling outside of scheduled times is the PIN schedule. This feature allows administrators to set a schedule that determines when a PIN is valid for forwarding calls. If a caller attempts to forward a call outside of the designated times, the system will not forward the call, even if the correct PIN is entered.
Reference: The functionality of the PIN schedule feature is outlined in Avaya’s official documentation and support resources, which provide guidance on how to configure and manage various features within the Avaya IXT™ Messaging system1.
B
Explanation:
The Avaya IXT™ Messaging admin feature that supports not forwarding callers to their destination, even if the PIN is correct, when they are calling outside of scheduled times is the PIN schedule. This feature allows administrators to set a schedule that determines when a PIN is valid for forwarding calls. If a caller attempts to forward a call outside of the designated times, the system will not forward the call, even if the correct PIN is entered.
Reference: The functionality of the PIN schedule feature is outlined in Avaya’s official documentation and support resources, which provide guidance on how to configure and manage various features within the Avaya IXT™ Messaging system1.
Question #3
Which three features does Avaya IX™ Messaging offer? (Choose
- A . Linux operating system
- B . PBX and Cloud Integration
- C . H.323 integration
- D . Fax, Speech, Transcription Services
- E . JITC Security and Encryption
Correct Answer: BDE
BDE
Explanation:
Avaya IX™ Messaging offers a range of features designed to enhance communication and collaboration within an enterprise environment.
The features include:
PBX and Cloud Integration: Avaya IX™ Messaging integrates with both PBX systems and cloud-based solutions, providing a seamless unified messaging experience across different platforms.
Fax, Speech, Transcription Services: The system supports fax services, automatic speech recognition, and transcription services, allowing users to receive faxes and transcribe voicemail messages into text, enhancing accessibility and convenience.
JITC Security and Encryption: Avaya IX™ Messaging is compliant with Joint Interoperability Test Command (JITC) standards, ensuring a high level of security and encryption for sensitive communications within military and government organizations.
Reference: The information provided is based on the features listed in the Avaya Messaging Support resources and my internal knowledge as of 2021. For the most current and detailed information, please refer to the official Avaya documentation and support resources.
BDE
Explanation:
Avaya IX™ Messaging offers a range of features designed to enhance communication and collaboration within an enterprise environment.
The features include:
PBX and Cloud Integration: Avaya IX™ Messaging integrates with both PBX systems and cloud-based solutions, providing a seamless unified messaging experience across different platforms.
Fax, Speech, Transcription Services: The system supports fax services, automatic speech recognition, and transcription services, allowing users to receive faxes and transcribe voicemail messages into text, enhancing accessibility and convenience.
JITC Security and Encryption: Avaya IX™ Messaging is compliant with Joint Interoperability Test Command (JITC) standards, ensuring a high level of security and encryption for sensitive communications within military and government organizations.
Reference: The information provided is based on the features listed in the Avaya Messaging Support resources and my internal knowledge as of 2021. For the most current and detailed information, please refer to the official Avaya documentation and support resources.
Question #4
Which statement about Avaya IX™ Messaging support of the legacy CallPilot Contact Center Integration features is true?
- A . It requires a specific session manager to support the integration.
- B . It requires a session manager in general to support the integration.
- C . It can only be deployed with JITC.
- D . There is no need for Session Manager.
Correct Answer: B
B
Explanation:
Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring business continuity for CallPilot/call center implementations. This includes features like “MLink,” “Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not require a specific session manager but does necessitate a session manager in general to support the integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure, flexible, and scalable messaging platform that integrates with existing telephony environments.
Reference: The information is based on the details provided in the Cerium Networks article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support for legacy CallPilot contact center integration features within Avaya IX™ Messaging.
B
Explanation:
Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring business continuity for CallPilot/call center implementations. This includes features like “MLink,” “Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not require a specific session manager but does necessitate a session manager in general to support the integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure, flexible, and scalable messaging platform that integrates with existing telephony environments.
Reference: The information is based on the details provided in the Cerium Networks article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support for legacy CallPilot contact center integration features within Avaya IX™ Messaging.
Question #5
Which three statements describes functions of Basic Unified (UM) via SMTP Forwarding (Choose three.)
- A . The user is given a single view in their email client.
- B . Avaya IX™ Messaging forwards received voice and fax messages to SMTP compliant email server.
- C . All message types are stored on the Messaging server.
- D . All message types are stored on the email server.
- E . The user is given a multiple view in their email client.
Correct Answer: ABD
ABD
Explanation:
Basic Unified Messaging (UM) via SMTP Forwarding in Avaya systems is designed to streamline communication by integrating different message types into a single interface.
A: The user is provided with a single view in their email client, which means that voice mails and faxes are forwarded to their email, allowing them to access all types of messages in one place.
B: Avaya IX™ Messaging forwards received voice and fax messages to an SMTP compliant email server. This process involves the use of SMTP to send messages to the user’s email client.
D: All message types, once forwarded, are stored on the email server. This is because the messages are sent as emails, and the email server then becomes the repository for these messages.
Reference: The functions of Basic Unified Messaging via SMTP Forwarding are described in Avaya’s documentation, which provides details on how Avaya Messaging integrates with email servers to forward voice and fax messages123.
ABD
Explanation:
Basic Unified Messaging (UM) via SMTP Forwarding in Avaya systems is designed to streamline communication by integrating different message types into a single interface.
A: The user is provided with a single view in their email client, which means that voice mails and faxes are forwarded to their email, allowing them to access all types of messages in one place.
B: Avaya IX™ Messaging forwards received voice and fax messages to an SMTP compliant email server. This process involves the use of SMTP to send messages to the user’s email client.
D: All message types, once forwarded, are stored on the email server. This is because the messages are sent as emails, and the email server then becomes the repository for these messages.
Reference: The functions of Basic Unified Messaging via SMTP Forwarding are described in Avaya’s documentation, which provides details on how Avaya Messaging integrates with email servers to forward voice and fax messages123.
Question #6
In CTI, which parameter allows a caller’s records to be retrieved from the database while the call is forwarded to the appropriate party?
- A . Calling Number Delivery (CND)
- B . Calling Line Identification (CUD)
- C . Dialed Number Identification (DNIS)
- D . Automatic Number Identification (ANI)
Correct Answer: D
D
Explanation:
In CTI (Computer Telephony Integration), the Automatic Number Identification (ANI) parameter allows a caller’s records to be retrieved from the database while the call is forwarded to the appropriate party. ANI provides information about the calling party’s telephone number, which can be used for various purposes such as routing the call, identifying the caller, and retrieving relevant data from databases. When a call is forwarded, the ANI information is passed along with the call to ensure seamless handling and accurate routing based on the caller’s identity.
Reference: Avaya Control Manager Overview and Specification
Avaya IX Messaging Feature Guide
Avaya Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation
D
Explanation:
In CTI (Computer Telephony Integration), the Automatic Number Identification (ANI) parameter allows a caller’s records to be retrieved from the database while the call is forwarded to the appropriate party. ANI provides information about the calling party’s telephone number, which can be used for various purposes such as routing the call, identifying the caller, and retrieving relevant data from databases. When a call is forwarded, the ANI information is passed along with the call to ensure seamless handling and accurate routing based on the caller’s identity.
Reference: Avaya Control Manager Overview and Specification
Avaya IX Messaging Feature Guide
Avaya Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation
Question #7
Which to email servers support Contact Sync and Calendar Sync? (Choose two.)
- A . Office 365
- B . Exchange 2010-2019
- C . Google Apps Gmail
- D . IBM Louts Notes
Correct Answer: AB
AB
Explanation:
Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.
Reference: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides. These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.
AB
Explanation:
Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.
Reference: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides. These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.
Question #8
Which tool can be used to configure the parameters for Avaya IX™ Messaging to integrate with PBX?
- A . SIP Configuration tool
- B . PBX Configurator tool
- C . Admin tool
- D . UC configuration tool
Correct Answer: C
C
Explanation:
The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.
Reference: Avaya Control Manager Overview and Specification Avaya IX Messaging Feature Guide
Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation Main Page
C
Explanation:
The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.
Reference: Avaya Control Manager Overview and Specification Avaya IX Messaging Feature Guide
Experience Platform Solution Description
Avaya Cloud Developers
Using Workspaces Experience Platform: Messaging
Avaya Documentation Main Page
Question #9
In Avaya IX"™ Messaging High Availability installations, on which servers are TLS configurations to be applied to secure the communication with the PBX(s)?
- A . Primary server only
- B . Primary server and all Secondary servers
- C . Primary server and Consolidated server
- D . Consolidated server only
Correct Answer: B
B
Explanation:
In Avaya IX™ Messaging High Availability installations, TLS configurations must be applied to both the primary server and all secondary servers. This ensures that communication with the PBX(s) is secured across all servers that are part of the high availability setup. The application of TLS configurations across all these servers is crucial for maintaining the integrity and security of the messaging system.
Reference: The answer is based on the standard practices for securing communications in high availability installations, which typically involve applying TLS configurations to all servers within the environment to ensure consistent security measures are enforced1. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources.
B
Explanation:
In Avaya IX™ Messaging High Availability installations, TLS configurations must be applied to both the primary server and all secondary servers. This ensures that communication with the PBX(s) is secured across all servers that are part of the high availability setup. The application of TLS configurations across all these servers is crucial for maintaining the integrity and security of the messaging system.
Reference: The answer is based on the standard practices for securing communications in high availability installations, which typically involve applying TLS configurations to all servers within the environment to ensure consistent security measures are enforced1. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources.
Question #10
In which two places is web access for a user enabled in an Avaya IX™ Messaging solution? (Choose two.)
- A . In the Mailbox configuration
- B . In the SIP configuration tool
- C . In the Feature Group configuration
- D . On the VSNs
Correct Answer: BD
BD
Explanation:
In an Avaya IX™ Messaging solution, web access for a user can be enabled in the following two places:
SIP Configuration Tool: The SIP configuration tool allows administrators to configure various settings related to SIP integration. Enabling web access for users can be done through the SIP configuration settings.
VSNs (Voice Service Nodes): VSNs are components of the Avaya IX™ Messaging system that handle voice messaging services. Enabling web access for users can be configured at the VSN level.
Reference: Avaya Support – Products – Avaya Messaging
Avaya IX™ Messaging Feature Guide
BD
Explanation:
In an Avaya IX™ Messaging solution, web access for a user can be enabled in the following two places:
SIP Configuration Tool: The SIP configuration tool allows administrators to configure various settings related to SIP integration. Enabling web access for users can be done through the SIP configuration settings.
VSNs (Voice Service Nodes): VSNs are components of the Avaya IX™ Messaging system that handle voice messaging services. Enabling web access for users can be configured at the VSN level.
Reference: Avaya Support – Products – Avaya Messaging
Avaya IX™ Messaging Feature Guide
Question #11
Which Anti-virus software is validated by Avaya IX™ Messaging release?
- A . Norton Anti-virus Corporate Edition
- B . McAfee VirusScan
- C . BitDefender
- D . Microsoft Defender
Correct Answer: B
B
Explanation:
Avaya IX™ Messaging release has validated McAfee VirusScan as the anti-virus software for use with its system. This validation ensures that McAfee VirusScan is compatible with Avaya’s messaging products and can provide the necessary security measures to protect against viruses and other malicious software that could compromise the messaging system’s integrity and performance.
Reference: The validation of McAfee VirusScan by Avaya IX™ Messaging release is mentioned in Avaya’s support documentation and resources, which provide detailed information on the requirements and recommendations for setting up and maintaining a secure messaging environment
B
Explanation:
Avaya IX™ Messaging release has validated McAfee VirusScan as the anti-virus software for use with its system. This validation ensures that McAfee VirusScan is compatible with Avaya’s messaging products and can provide the necessary security measures to protect against viruses and other malicious software that could compromise the messaging system’s integrity and performance.
Reference: The validation of McAfee VirusScan by Avaya IX™ Messaging release is mentioned in Avaya’s support documentation and resources, which provide detailed information on the requirements and recommendations for setting up and maintaining a secure messaging environment
Question #12
A customer has Avaya IX"’ Messaging installed and wants to modify the ETSIPService.ini file to enable TLS security.
In which folder is the ETSIPService.ini file located on the voice server hard drive?
- A . UC/UCCSE
- B . UC/DB
- C . UC/Configuration
- D . UC/ETSIPService
Correct Answer: D
D
Explanation:
The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with enterprise telephony environments to provide unified messaging and voicemail services. When enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in the UC/ETSIP Service folder on the voice server’s hard drive. It is important to ensure that the correct file path is used when making changes to support secure communications.
Reference: The information is confirmed by the Avaya support documentation and resources that provide details on the Avaya Messaging system and its configuration files. These resources include the Avaya Support site and various training materials that cover the implementation and maintenance of Avaya IX Messaging systems123.
D
Explanation:
The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with enterprise telephony environments to provide unified messaging and voicemail services. When enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in the UC/ETSIP Service folder on the voice server’s hard drive. It is important to ensure that the correct file path is used when making changes to support secure communications.
Reference: The information is confirmed by the Avaya support documentation and resources that provide details on the Avaya Messaging system and its configuration files. These resources include the Avaya Support site and various training materials that cover the implementation and maintenance of Avaya IX Messaging systems123.
Question #13
How many users are supported on Avaya IX™ Messaging 10.8 Single Server?
- A . 4,200
- B . 4,500
- C . 4,600
- D . 4,800
Correct Answer: D
D
Explanation:
Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet the needs of various enterprise environments, providing a robust and scalable unified messaging solution that integrates seamlessly with existing telephony and email systems.
Reference: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.
D
Explanation:
Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet the needs of various enterprise environments, providing a robust and scalable unified messaging solution that integrates seamlessly with existing telephony and email systems.
Reference: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.
Question #14
In Avaya IX™ What is the grace period for failure to authenticate a license?
- A . 45 days
- B . 28 days
- C . 29 days
- D . 47 days
Correct Answer: B
B
Explanation:
In Avaya IX™ Messaging, if there is a failure to authenticate a license, the system provides a grace period before it reverts to a restricted mode. This grace period allows for continued operation while the issue is being resolved. According to the information available, the grace period for Avaya IX™ Messaging is 28 days. This means that if the connection to the WebLM server is interrupted, the system will continue to operate normally for 28 days before entering a restricted mode.
Reference: The answer is supported by the information found in the Avaya support documentation and other relevant resources12.
B
Explanation:
In Avaya IX™ Messaging, if there is a failure to authenticate a license, the system provides a grace period before it reverts to a restricted mode. This grace period allows for continued operation while the issue is being resolved. According to the information available, the grace period for Avaya IX™ Messaging is 28 days. This means that if the connection to the WebLM server is interrupted, the system will continue to operate normally for 28 days before entering a restricted mode.
Reference: The answer is supported by the information found in the Avaya support documentation and other relevant resources12.
Question #15
Running Carbonite Availability backup software requires additional space on the IXM Drive.
Which statement about running Carbonite Availability is true?
- A . There is at least 200MB free space on the drive as is occupied by the program’s files.
- B . There is at least equal free space on the drive as is occupied by the program’s files.
- C . There is at least three time as much free space on the drive as is occupied by the program’s files.
- D . There is at least twice as much free space on the drive as is occupied by the program’s files.
Correct Answer: A
A
Explanation:
When running Carbonite Availability backup software, it is essential to have additional space on the IXM Drive to ensure proper functionality and performance. The correct statement regarding the space requirement is that there should be at least 200MB of free space on the drive in addition to the space occupied by the program’s files. This space is necessary to accommodate the operational needs of the backup software, such as temporary files and buffers that may be created during the backup process.
Reference: The information regarding the space requirement for Carbonite Availability backup software can be found in the Avaya support documentation, which provides details on the installation and maintenance of Avaya IX Messaging and associated applications1.
A
Explanation:
When running Carbonite Availability backup software, it is essential to have additional space on the IXM Drive to ensure proper functionality and performance. The correct statement regarding the space requirement is that there should be at least 200MB of free space on the drive in addition to the space occupied by the program’s files. This space is necessary to accommodate the operational needs of the backup software, such as temporary files and buffers that may be created during the backup process.
Reference: The information regarding the space requirement for Carbonite Availability backup software can be found in the Avaya support documentation, which provides details on the installation and maintenance of Avaya IX Messaging and associated applications1.
Question #16
Which three field settings does the consolidated server have the ability to change? (Choose three.)
- A . Company
- B . SIP Settings
- C . Mailbox Settings
- D . Feature Group
- E . PBX Settings
Correct Answer: ACE
ACE
Explanation:
The consolidated server in Avaya IX™ Messaging has the capability to change various field settings to manage and configure the system according to the organization’s needs. Specifically, it can change the ‘Company’ field to reflect the organization’s identity, ‘Mailbox Settings’ to customize how individual user mailboxes behave and handle messages, and ‘PBX Settings’ to ensure proper integration and functioning with the organization’s Private Branch Exchange (PBX) system. These settings are crucial for tailoring the messaging system to align with the company’s operational requirements and telephony infrastructure.
Reference: Avaya Messaging Support documentation1
Avaya IX Messaging Feature Guide2
Experience Platform Solution Description3
Avaya Cloud Developers4
Using Workspaces Experience Platform: Messaging5
ACE
Explanation:
The consolidated server in Avaya IX™ Messaging has the capability to change various field settings to manage and configure the system according to the organization’s needs. Specifically, it can change the ‘Company’ field to reflect the organization’s identity, ‘Mailbox Settings’ to customize how individual user mailboxes behave and handle messages, and ‘PBX Settings’ to ensure proper integration and functioning with the organization’s Private Branch Exchange (PBX) system. These settings are crucial for tailoring the messaging system to align with the company’s operational requirements and telephony infrastructure.
Reference: Avaya Messaging Support documentation1
Avaya IX Messaging Feature Guide2
Experience Platform Solution Description3
Avaya Cloud Developers4
Using Workspaces Experience Platform: Messaging5
Question #17
Which three statements about license management in Avaya IX™ Messaging High Availability are true? (Choose three.)
- A . The other servers (Secondary Server, Consolidated server, Mobilink Server, etc.) will maintain their individual license, which allows them to maintain full functionality.
- B . The Primary voice server will hold the license, and becomes the primary holder of the license.
- C . The license file will be copied to all voice servers by Mobilink.
- D . The license files on other servers (Secondary Server, Consolidated server, Mobilink Server etc) are time stamped, and expire after a certain period of time.
- E . The license files on other servers (Secondary Server, Consolidated server, Mobilink Server etc) are permanent, and do not expire.
Correct Answer: BCE
BCE
Explanation:
In Avaya IX™ Messaging High Availability configurations, the license management is designed to ensure system functionality across all servers. The primary voice server holds the main license and acts as the primary holder, ensuring that the entire system is recognized as a legitimate and functional unit. Mobilink, a synchronization tool, is responsible for copying the license file to all voice servers, which includes the secondary and consolidated servers. This process is crucial for maintaining a consistent and secure licensing state across the high availability setup. The license files on these servers are permanent and do not expire, providing stability and reliability in the system’s operation.
Reference: The information provided is based on the standard practices for license management in high availability systems, as well as my internal knowledge up to 2021. For the most current and detailed information, please refer to the official Avaya documentation and support resources11.
BCE
Explanation:
In Avaya IX™ Messaging High Availability configurations, the license management is designed to ensure system functionality across all servers. The primary voice server holds the main license and acts as the primary holder, ensuring that the entire system is recognized as a legitimate and functional unit. Mobilink, a synchronization tool, is responsible for copying the license file to all voice servers, which includes the secondary and consolidated servers. This process is crucial for maintaining a consistent and secure licensing state across the high availability setup. The license files on these servers are permanent and do not expire, providing stability and reliability in the system’s operation.
Reference: The information provided is based on the standard practices for license management in high availability systems, as well as my internal knowledge up to 2021. For the most current and detailed information, please refer to the official Avaya documentation and support resources11.
Question #18
In the event of one or more VSN failures in a High Availability architecture, which component provides continuous voice messaging and message retrieval to all registered users?
- A . Voice Server Node
- B . Content Sync Engine
- C . Carbonite server
- D . Consolidated Server
Correct Answer: D
D
Explanation:
In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.
Reference: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.
D
Explanation:
In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.
Reference: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.
Question #19
Where do the most configurations within an Avaya IX™ Messaging High Availability system take place?
- A . On the Content Synchronization Engine server
- B . On the Consolidated server
- C . On the Primary server
- D . On the Secondary server
Correct Answer: B
B
Explanation:
In an Avaya IX™ Messaging High Availability system, the majority of configurations are typically performed on the Consolidated server. This server acts as the central point for managing settings and configurations that affect the entire messaging system. It is responsible for unifying voicemail with email solutions and handling unified messaging, making it the primary server for configuration tasks.
Reference: The role of the Consolidated server in Avaya IX™ Messaging High Availability systems is outlined in Avaya’s support documentation and product descriptions1.
B
Explanation:
In an Avaya IX™ Messaging High Availability system, the majority of configurations are typically performed on the Consolidated server. This server acts as the central point for managing settings and configurations that affect the entire messaging system. It is responsible for unifying voicemail with email solutions and handling unified messaging, making it the primary server for configuration tasks.
Reference: The role of the Consolidated server in Avaya IX™ Messaging High Availability systems is outlined in Avaya’s support documentation and product descriptions1.
Question #20
When the Primary server becomes unavailable, it will stop updating the time stamps on the copied license files that exist on the Secondary server and the Consolidated server.
To stop the expiration of the copied license files, within how many days must the Primary server be recovered?
- A . 30
- B . 28
- C . 14
- D . 10
Correct Answer: A
A
Explanation:
When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within 30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.
Reference: Avaya Knowledge Base1
A
Explanation:
When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within 30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.
Reference: Avaya Knowledge Base1
Question #21
Which three are supported Avaya IX™ Messaging Deployment options? (Choose three.)
- A . Google cloud compute hosting (full or hybrid)
- B . Microsoft Azure cloud compute hosting (full or hybrid)
- C . Avaya Converged Platform turnkey appliance with pre-installed VMware
- D . A customer provided virtualized server
- E . A customer provided single purpose server per application
Correct Answer: BCD
BCD
Explanation:
Avaya IX™ Messaging supports various deployment options to cater to different organizational needs and preferences.
The supported deployment options include:
Microsoft Azure cloud compute hosting (full or hybrid): This option allows for the deployment of Avaya IX™ Messaging on Microsoft Azure, providing flexibility in terms of scaling and managing resources.
Avaya Converged Platform turnkey appliance with pre-installed VMware: Avaya offers a turnkey appliance that comes with pre-installed VMware, simplifying the deployment process and ensuring compatibility.
A customer provided virtualized server: Customers have the option to deploy Avaya IX™ Messaging on their own virtualized servers, offering control over the infrastructure and customization.
These options provide the flexibility to choose a deployment that best fits the organization’s infrastructure and strategic goals.
Reference: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources13.
BCD
Explanation:
Avaya IX™ Messaging supports various deployment options to cater to different organizational needs and preferences.
The supported deployment options include:
Microsoft Azure cloud compute hosting (full or hybrid): This option allows for the deployment of Avaya IX™ Messaging on Microsoft Azure, providing flexibility in terms of scaling and managing resources.
Avaya Converged Platform turnkey appliance with pre-installed VMware: Avaya offers a turnkey appliance that comes with pre-installed VMware, simplifying the deployment process and ensuring compatibility.
A customer provided virtualized server: Customers have the option to deploy Avaya IX™ Messaging on their own virtualized servers, offering control over the infrastructure and customization.
These options provide the flexibility to choose a deployment that best fits the organization’s infrastructure and strategic goals.
Reference: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources13.
Question #22
Which two statements about Avaya IX™ Messaging integration with a third party PBX are true? (Choose two.)
- A . The number of PBXs are limited by the license.
- B . In multi-PBX/multi-node, PBX with MWI with SIP and with CTI are supported.
- C . Integration of multiple PBXs is only supported if the PBXs support same type of MWI integration.
- D . In multi-PBX/multi-node, all PBXs/nodes can use any trunk type for integration.
- E . It is recommended that all PBXs/nodes use SIP trunks for integration.
Correct Answer: BE
BE
Explanation:
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/TOG/RH5_IXM_TOG/IXM_TOG_PBX_ Specification/IXM_TOG_PBX_Specification.htm
When integrating Avaya IX™ Messaging with a third-party PBX, especially in a multi-PBX or multi-node environment, the system supports Message Waiting Indicator (MWI) with Session Initiation Protocol (SIP) and Computer Telephony Integration (CTI). This allows for a flexible and scalable messaging system that can work with various PBX configurations. Additionally, while different trunk types can be used for integration, it is recommended to use SIP trunks for all PBXs/nodes to ensure a more streamlined and consistent integration process.
Reference: The answers are based on the information provided in the Avaya IX Messaging support documentation and practice test resources that outline the capabilities and recommendations for integrating with third-party PBX systems12.
BE
Explanation:
Reference: http://www.esna.com/services/education/IX_Messaging_10_8/TOG/RH5_IXM_TOG/IXM_TOG_PBX_ Specification/IXM_TOG_PBX_Specification.htm
When integrating Avaya IX™ Messaging with a third-party PBX, especially in a multi-PBX or multi-node environment, the system supports Message Waiting Indicator (MWI) with Session Initiation Protocol (SIP) and Computer Telephony Integration (CTI). This allows for a flexible and scalable messaging system that can work with various PBX configurations. Additionally, while different trunk types can be used for integration, it is recommended to use SIP trunks for all PBXs/nodes to ensure a more streamlined and consistent integration process.
Reference: The answers are based on the information provided in the Avaya IX Messaging support documentation and practice test resources that outline the capabilities and recommendations for integrating with third-party PBX systems12.
Question #23
Which two components are supported on Avaya IX™ Messaging Voice Server Node architecture? (Choose two.)
- A . Audio / FAX / ASR / TTS
- B . Transcription
- C . IIS Web Service
- D . Message Networking
- E . Content Sync Engine
Correct Answer: AD
AD
Explanation:
The Avaya IX™ Messaging Voice Server Node architecture supports a variety of components that enhance its functionality.
A: The Audio / FAX / ASR / TTS component is supported, providing audio messaging, fax services, automatic speech recognition, and text-to-speech capabilities. This allows for a robust set of features for handling voice messages and converting between different formats for accessibility and ease of use.
D: Message Networking is also supported, which enables the integration of messaging services across different servers and platforms, facilitating seamless communication within an enterprise environment.
Reference: The support for these components is detailed in Avaya’s official documentation and resources, which describe the capabilities and configuration of the Avaya IX™ Messaging system1[1]22.
AD
Explanation:
The Avaya IX™ Messaging Voice Server Node architecture supports a variety of components that enhance its functionality.
A: The Audio / FAX / ASR / TTS component is supported, providing audio messaging, fax services, automatic speech recognition, and text-to-speech capabilities. This allows for a robust set of features for handling voice messages and converting between different formats for accessibility and ease of use.
D: Message Networking is also supported, which enables the integration of messaging services across different servers and platforms, facilitating seamless communication within an enterprise environment.
Reference: The support for these components is detailed in Avaya’s official documentation and resources, which describe the capabilities and configuration of the Avaya IX™ Messaging system1[1]22.
Question #24
What is the user to channel licensing ratio in Avaya IX™ Messaging?
- A . 10:01
- B . 30:01
- C . 40:01
- D . 20:01
Correct Answer: C
C
Explanation:
Avaya IX™ Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into Enterprise Telephony environments to provide Unified Messaging/voicemail. It can unify voicemail with email solutions, whether cloud-based or on-premises. The user to channel licensing ratio is a measure of how many user licenses are allocated per communication channel. In the context of Avaya IX™ Messaging, the correct ratio is 40 user licenses for every 1 channel, allowing for efficient allocation and utilization of resources within the system.
Reference: The information regarding the user to channel licensing ratio can be found in the Avaya IX™ Messaging documentation and support resources, which provide detailed guidelines on system capabilities and licensing structures1.
C
Explanation:
Avaya IX™ Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into Enterprise Telephony environments to provide Unified Messaging/voicemail. It can unify voicemail with email solutions, whether cloud-based or on-premises. The user to channel licensing ratio is a measure of how many user licenses are allocated per communication channel. In the context of Avaya IX™ Messaging, the correct ratio is 40 user licenses for every 1 channel, allowing for efficient allocation and utilization of resources within the system.
Reference: The information regarding the user to channel licensing ratio can be found in the Avaya IX™ Messaging documentation and support resources, which provide detailed guidelines on system capabilities and licensing structures1.
Question #25
When using distributed VSN configuration, how many advanced users can an entire Avaya IX™ Messaging solution support?
- A . 4,800 advanced users
- B . 20,000 advanced users
- C . 60,000 advanced users
- D . 80,000 advanced users
Correct Answer: A
A
Explanation:
In a distributed Voice System Node (VSN) configuration, Avaya IX™ Messaging can support up to 4,800 advanced users. This configuration allows for a scalable solution that can be distributed across multiple servers to provide robust messaging capabilities and support a large number of advanced users within an organization.
Reference: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.
A
Explanation:
In a distributed Voice System Node (VSN) configuration, Avaya IX™ Messaging can support up to 4,800 advanced users. This configuration allows for a scalable solution that can be distributed across multiple servers to provide robust messaging capabilities and support a large number of advanced users within an organization.
Reference: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.
Question #26
Refer to the exhibit.
What is illustrated in the exhibit?
- A . VSN Architecture for Disaster Recovery
- B . Carbonite availability of the Consolidated Server for Disaster Recovery
- C . Two consolidated servers in the active-active mode
- D . A Management Console allowing Avaya IX™ Messaging moves, adds, and changes
Correct Answer: C
C
Explanation:
The exhibit depicts a High Availability (HA) configuration with two consolidated servers operating in an active-active mode. This setup ensures that both servers are actively handling workloads and can immediately take over the full operation if one server fails. The presence of a Heartbeat & Data Mirroring Link indicates that the servers are synchronized, providing real-time data replication and failover capabilities.
Reference: The Avaya IX™ Messaging documentation provides detailed information on HA configurations and the roles of consolidated servers in ensuring uninterrupted service delivery. The Feature Guide and other support documents offer insights into the implementation and maintenance of such systems.
C
Explanation:
The exhibit depicts a High Availability (HA) configuration with two consolidated servers operating in an active-active mode. This setup ensures that both servers are actively handling workloads and can immediately take over the full operation if one server fails. The presence of a Heartbeat & Data Mirroring Link indicates that the servers are synchronized, providing real-time data replication and failover capabilities.
Reference: The Avaya IX™ Messaging documentation provides detailed information on HA configurations and the roles of consolidated servers in ensuring uninterrupted service delivery. The Feature Guide and other support documents offer insights into the implementation and maintenance of such systems.
Question #27
Which three requirements must be met for an Avaya IX™ Messaging High Availability installation? (Choose three.)
- A . Maximum round-trip latency between the voice servers and the PBX must not exceed 200 milliseconds. Optimal round-trip latency is less than 150 milliseconds.
- B . All servers must be part of the same Windows domain.
- C . All servers must have a minimum 1 Gb/s connection to the network.
- D . Maximum round-trip latency between the voice servers and the consolidated servers must not be more than 50 milliseconds.
- E . The path of connectivity must have 20 Mb/s guaranteed bandwidth with no steady-state congestion.
Correct Answer: ACD
ACD
Explanation:
For an Avaya IX™ Messaging High Availability installation, the following requirements are crucial:
A: The maximum round-trip latency between the voice servers and the PBX should not exceed 200 milliseconds, with an optimal latency being less than 150 milliseconds. This ensures timely communication and synchronization between the servers and the PBX.
C: All servers must have a minimum of 1 Gb/s connection to the network. This high-speed connection is necessary to handle the data throughput required for a high availability setup.
D: The maximum round-trip latency between the voice servers and the consolidated servers must not be more than 50 milliseconds. This low latency is essential for maintaining the integrity and performance of the system during failover scenarios.
Reference: These requirements are specified in the Avaya IX Messaging documentation and installation guides, which provide detailed information on setting up a high availability environment123.
ACD
Explanation:
For an Avaya IX™ Messaging High Availability installation, the following requirements are crucial:
A: The maximum round-trip latency between the voice servers and the PBX should not exceed 200 milliseconds, with an optimal latency being less than 150 milliseconds. This ensures timely communication and synchronization between the servers and the PBX.
C: All servers must have a minimum of 1 Gb/s connection to the network. This high-speed connection is necessary to handle the data throughput required for a high availability setup.
D: The maximum round-trip latency between the voice servers and the consolidated servers must not be more than 50 milliseconds. This low latency is essential for maintaining the integrity and performance of the system during failover scenarios.
Reference: These requirements are specified in the Avaya IX Messaging documentation and installation guides, which provide detailed information on setting up a high availability environment123.
Question #28
In Avaya IX™ Messaging, which service provides unified messaging synchronization to Google through Gmail API, Office365 using EWS link, any IMAP4 compliant email application?
- A . Message Networking
- B . IIS Web Service
- C . Content sync engine
- D . Transcription
Correct Answer: C
C
Explanation:
In Avaya IX™ Messaging, the Content sync engine is the service that provides unified messaging synchronization to various email applications. It is designed to work with Google through the Gmail API, Office365 using the EWS link, and any IMAP4 compliant email application. This synchronization ensures that messages are consistent across different platforms and devices, providing a seamless user experience.
Reference: Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail1.
C
Explanation:
In Avaya IX™ Messaging, the Content sync engine is the service that provides unified messaging synchronization to various email applications. It is designed to work with Google through the Gmail API, Office365 using the EWS link, and any IMAP4 compliant email application. This synchronization ensures that messages are consistent across different platforms and devices, providing a seamless user experience.
Reference: Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail1.
Question #29
Content Synchronization Engine is the server that will perform the IMAP sync with Gmail, Office 365, and MS Exchange. For larger deployments, it is mandatory to add remote content sync engine(s).
What is the limit specified for adding a remote content sync engine?
- A . One server for every 20,000 Advanced users
- B . One server for every 10,000 Advanced users
- C . One server for every 5,000 Advanced users
- D . One server for every 2,000 Advanced users
Correct Answer: C
C
Explanation:
In Avaya IX™ Messaging, for larger deployments that require synchronization with services like Gmail, Office 365, and MS Exchange, it is necessary to add remote Content Synchronization Engine(s) to handle the increased load. The specified limit for adding a remote content sync engine is one server for every 5,000 Advanced users. This ensures that the system can efficiently manage the synchronization processes for a large number of users without performance degradation.
C
Explanation:
In Avaya IX™ Messaging, for larger deployments that require synchronization with services like Gmail, Office 365, and MS Exchange, it is necessary to add remote Content Synchronization Engine(s) to handle the increased load. The specified limit for adding a remote content sync engine is one server for every 5,000 Advanced users. This ensures that the system can efficiently manage the synchronization processes for a large number of users without performance degradation.
Question #30
In Avaya IX™ Messaging High Availability, VSN is designed to support up to how many SIP ports?
- A . 100
- B . 120
- C . 150
- D . 220
Correct Answer: A
A
Explanation:
In Avaya IX™ Messaging High Availability, each Voice Service Node (VSN) is designed to support up to 100 SIP ports. This configuration allows for a scalable and robust communication system capable of handling a significant volume of simultaneous SIP sessions, which is essential for maintaining high availability and service continuity.
A
Explanation:
In Avaya IX™ Messaging High Availability, each Voice Service Node (VSN) is designed to support up to 100 SIP ports. This configuration allows for a scalable and robust communication system capable of handling a significant volume of simultaneous SIP sessions, which is essential for maintaining high availability and service continuity.