Avaya 33810X Avaya Aura® Contact Center Solution Design Exam Online Training
Avaya 33810X Online Training
The questions for 33810X were last updated at Mar 08,2025.
- Exam Code: 33810X
- Exam Name: Avaya Aura® Contact Center Solution Design Exam
- Certification Provider: Avaya
- Latest update: Mar 08,2025
Question #11
During the discovery conversation with South Travel Stores, they said they want to leave a chat message for the experts if they are not available.
Which component would the sales person offer South Travel Stores?
- A . Co-browse Snap-In
- B . Multimedia Messaging
- C . Messaging (AAM)
- D . Context Store Snap-In
Question #12
AACC interoperates with which two different Avaya applications? (Choose two.)
- A . Avaya Work Force Optimization Select
- B . Interaction Center
- C . Proactive Outreach Manager
- D . Call Back Automated
Question #13
Which three attributes describe the right context of a customer journey experience? (Choose three.)
- A . Specific Report focused
- B . Single Channel driven
- C . Seamless
- D . Personalized
- E . Intelligent
Question #14
Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?
- A . By using Sales Force Updates
- B . By using Create Proposal SSR
- C . By using Create Order
- D . By using Create Upload Order SSR
Question #15
AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?
- A . Manager
- B . Administrator
- C . Supervisor
- D . Agent
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