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Avaya 33140X Avaya Experience Portal with POM Support Online Training

Question #1

Why is it necessary to perform a benchmark test before installing AEP 8.0?

  • A . To determine the optimal server hardware configurations
  • B . To ensure compatibility with existing network infrastructure
  • C . To validate software dependencies
  • D . To prepare the integration with third-party applications

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Correct Answer: A
Question #2

What mechanisms are typically employed to authenticate users on the AEP web interface?

  • A . PIN codes and passwords
  • B . Biometrics and hardware tokens
  • C . Passwords and security questions
  • D . Passwords and multifactor authentication

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Correct Answer: D
Question #3

Why is SMS configuration in AEP critical for campaign success?

  • A . It ensures timely message delivery
  • B . It helps in tracking user engagement
  • C . It reduces the cost of messaging
  • D . It increases the reach of campaigns

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Correct Answer: A
Question #4

Which attributes differentiate the interactive AEP call flows from the non-interactive ones?

  • A . The number of users involved
  • B . The presence of automated response systems
  • C . The use of voice recognition technology
  • D . The need for manual intervention

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Correct Answer: D
Question #5

What is the first step in troubleshooting intermittent connectivity issues in an Avaya Meetings Server environment?

  • A . Resetting user passwords
  • B . Checking firewall and router logs
  • C . Updating client software
  • D . Verifying physical network connections

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Correct Answer: B
Question #6

Why is the network zone segregation important in an AEP deployment?

  • A . To reduce overall system latency
  • B . To enhance security by isolating network traffic
  • C . To increase storage capacity
  • D . To simplify user management

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Correct Answer: B
Question #7

Which component is responsible for managing call flows for Avaya Workplace Clients in Team Engagement?

  • A . Media Server
  • B . Conferencing Server
  • C . Application Enablement Services
  • D . Session Manager

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Correct Answer: D
Question #8

Why is it critical to monitor both application and system logs in POM?

  • A . To ensure compliance with international standards
  • B . To optimize the user interface design
  • C . To identify correlations between system events and application errors
  • D . To monitor the marketing strategies

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Correct Answer: C
Question #9

What does a spike in error logs generally indicate in a POM system?

  • A . An increase in user engagement
  • B . A potential security threat
  • C . System overload or malfunctioning components
  • D . Successful implementation of updates

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Correct Answer: C
Question #10

Which AEP tool allows administrators to view the history of system changes and updates?

  • A . Configuration management database
  • B . Change log viewer
  • C . System update tool
  • D . Administrative console

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Correct Answer: B

Question #11

What tool is essential for detailed analysis of AEP system logs during a troubleshooting process?

  • A . Web analytics tool
  • B . Log aggregation tool
  • C . Content management system
  • D . Network configuration tool

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Correct Answer: B
Question #12

What is the primary function of debugging logs in the context of Avaya Meetings Server troubleshooting?

  • A . Monitoring long-term user trends
  • B . Capturing specific system errors and operational details
  • C . Storing backup configurations
  • D . Tracking software updates

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Correct Answer: B
Question #13

What should be considered when applying client-specific troubleshooting tools for Avaya Meetings?

  • A . The geographic location of users
  • B . The compatibility with other IT systems
  • C . The impact on client system performance
  • D . The time of day tools are used

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Correct Answer: C
Question #14

What information is crucial when using logs to troubleshoot Avaya Workplace Clients? (Choose Two)

  • A . Time stamps of events
  • B . User IDs involved in sessions
  • C . Color depth of the client display
  • D . Type of peripheral devices connected

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Correct Answer: AB
Question #15

Which component is crucial for verifying the configuration of Avaya Meetings Server components?

  • A . System Manager
  • B . Session Border Controller
  • C . Media Server
  • D . Utility Server

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Correct Answer: A
Question #16

Which metric is most critical when using real-time tracing tools to troubleshoot video quality issues in Avaya Meetings?

  • A . CPU utilization on the server
  • B . Bandwidth consumption per stream
  • C . Number of concurrent users
  • D . Session initiation protocol (SIP) transaction rates

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Correct Answer: B
Question #17

What features of POM 4.0 ensure High Availability? (Choose Two)

  • A . Active-active cluster configuration
  • B . Real-time data replication
  • C . Daily data backups
  • D . Automated failover mechanisms

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Correct Answer: AD
Question #18

What distinguishes the premium licensing tier for the AEP system in terms of data processing capabilities?

  • A . Unlimited data entry points
  • B . Enhanced data encryption options
  • C . Access to advanced analytics tools
  • D . Priority technical support

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Correct Answer: C
Question #19

How does the Avaya Meetings Server support call flow processes for effective team engagement?

  • A . By enabling seamless integration with external conferencing tools
  • B . Through automated call distribution
  • C . By facilitating easy access to shared resources
  • D . Using advanced routing protocols

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Correct Answer: D
Question #20

What role does the Avaya Meetings Server play in facilitating communications for Team Engagement (TE)?

  • A . Provides a platform for video conferencing
  • B . Manages user authentication and access controls
  • C . Stores data for analytics and reporting
  • D . Hosts the database for client information

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Correct Answer: A

Question #21

What is a critical consideration when utilizing Google Chrome Developer Tools for troubleshooting Avaya Meetings for Web? (Choose Three)

  • A . Ensuring browser compatibility
  • B . Knowledge of console commands
  • C . Understanding of web session management
  • D . Proficiency in network security protocols
  • E . Experience with real-time web applications

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Correct Answer: ABE
Question #22

Which best practice should be followed when applying patches to the EPM platform?

  • A . Install patches during peak system usage
  • B . Test patches in a production environment
  • C . Apply patches sequentially
  • D . Restart the system immediately after patching

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Correct Answer: C
Question #23

Which POM tool provides the most detailed information for diagnosing network-related issues?

  • A . Application performance monitor
  • B . Network protocol analyzer
  • C . Database query tool
  • D . CPU usage monitor

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Correct Answer: B
Question #24

What steps should be followed for a successful installation of the POM 4.0 application server? (Choose Two)

  • A . Configure the server’s BIOS settings
  • B . Install the required operating system patches
  • C . Validate the server’s security settings
  • D . Execute the POM installation script

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Correct Answer: BD
Question #25

How to ensure effective verification of Avaya Meetings Server solution component configurations?

  • A . Regularly updating system firmware and software
  • B . Conducting routine system audits and checks
  • C . Implementing robust user authentication processes
  • D . Engaging with vendor support for troubleshooting

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Correct Answer: B
Question #26

What factors should be considered when setting up user accounts for access to the AEP web interface?

  • A . User role and permissions
  • B . Frequency of access
  • C . User’s department
  • D . Hardware specifications of user’s device

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Correct Answer: A
Question #27

Which component is critical for managing call flows in Avaya Workplace Clients within TE?

  • A . The application server
  • B . The media server
  • C . The database server
  • D . The web server

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Correct Answer: A
Question #28

Why is it necessary to configure debugging tools specifically for Avaya Meetings Server components?

  • A . To ensure they capture relevant data efficiently
  • B . To reduce their impact on system performance
  • C . To comply with software licensing agreements
  • D . To facilitate easier training for new IT staff

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Correct Answer: A
Question #29

What tool should be used first to diagnose a sudden drop in performance during an Avaya Meetings Server session?

  • A . Network bandwidth analyzer
  • B . Real-time tracing tool
  • C . Historical data analysis software
  • D . User activity log

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Correct Answer: B
Question #30

Which component needs to be installed first when setting up the POM database?

  • A . Database server
  • B . Application server
  • C . Web server
  • D . Configuration server

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Correct Answer: A

Question #31

Which POM system feature supports dynamic scaling based on workload demands?

  • A . Static resource allocation
  • B . Manual scaling interfaces
  • C . Automated scalability solutions
  • D . Fixed capacity units

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Correct Answer: C
Question #32

What aspect of AEP deployment necessitates careful consideration of network infrastructure?

  • A . Data security requirements
  • B . High availability configurations
  • C . Load balancing techniques
  • D . Real-time data transfer needs

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Correct Answer: D
Question #33

Which operating systems are supported for the AEP 8.0 installation? (Choose Three)

  • A . Windows Server 2019
  • B . Linux CentOS 7
  • C . macOS High Sierra
  • D . Ubuntu 18.04 LTS
  • E . Solaris 11

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Correct Answer: ABD
Question #34

Which tool is essential for troubleshooting URL-based issues in AADS-related Avaya Meetings client problems?

  • A . A URL parser
  • B . An SSL certificate checker
  • C . A DNS lookup tool
  • D . A network latency tester

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Correct Answer: A
Question #35

What are the primary benefits of deploying Avaya Meetings Server for an organization? (Choose Two)

  • A . Increased operational efficiency
  • B . Enhanced communication security
  • C . Reduced travel and physical meeting costs
  • D . Simplified IT management

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Correct Answer: AC
Question #36

What should be considered when interpreting the severity of errors reported in AEP system logs?

  • A . The time of day the error occurred.
  • B . The number of users logged in at the time of the error.
  • C . The impact on system performance and user operations.
  • D . The geographical location of the error report.

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Correct Answer: C
Question #37

Which deployment model of AEP supports multi-tenancy and why is it preferred for large enterprises?

  • A . Single-tenant model for better security
  • B . Hybrid model for flexibility
  • C . Multi-tenant model for scalability
  • D . On-premises model for control

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Correct Answer: C
Question #38

Why are user groups crucial in managing access permissions within the AEP web interface?

  • A . They provide structured data access.
  • B . They simplify the management of user permissions.
  • C . They allow for customized user interfaces.
  • D . They enable more efficient data processing.

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Correct Answer: B
Question #39

Which capability is essential for a real-time tracing tool used in diagnosing issues with Avaya Meetings Server clients?

  • A . Ability to store data for extended periods
  • B . Capability to trace and visualize live data flows
  • C . Function to automatically resolve detected issues
  • D . Feature to monitor network bandwidth usage

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Correct Answer: B
Question #40

Which databases are compatible with POM 4.0?

  • A . Oracle 12c
  • B . Microsoft SQL Server 2016
  • C . MySQL 8.0
  • D . PostgreSQL 10

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Correct Answer: B

Question #41

How should logs be analyzed to determine the cause of authentication failures in Avaya Meetings Server?

  • A . By comparing recent changes to system configurations
  • B . By monitoring real-time network traffic
  • C . By reviewing sequential log entries for error codes
  • D . By tracking external database accessibility

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Correct Answer: C
Question #42

What is a key advantage of using Google Chrome Developer Tools for troubleshooting Avaya Meetings for Web?

  • A . They provide a built-in VPN for secure troubleshooting.
  • B . They allow developers to see changes in real-time.
  • C . They offer detailed insights into how web pages interact with the server.
  • D . They enhance the graphical interface of the web client.

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Correct Answer: C
Question #43

How should email services be configured in AEP to ensure high deliverability?

(Choose Three)

  • A . SPF and DKIM settings
  • B . Server capacity planning
  • C . Content filtering settings
  • D . Email list segmentation
  • E . Regular updates to email templates

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Correct Answer: ADE
Question #44

Why is real-time tracing critical for maintaining operational stability in Avaya Meetings Server environments?

  • A . It ensures data backups are timely.
  • B . It helps identify issues as they happen, allowing for quick fixes.
  • C . It reduces the need for manual monitoring.
  • D . It provides security against external threats.

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Correct Answer: B
Question #45

In troubleshooting Avaya Meetings clients, what is a key benefit of using real-time tracing tools?

  • A . They can archive all user sessions for compliance.
  • B . They identify issues as they occur, allowing immediate corrective action.
  • C . They reduce the overall cost of IT maintenance.
  • D . They enhance the security of client communications.

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Correct Answer: B
Question #46

What are the primary settings to configure on a Speech Server within AEP? (Choose Three)

  • A . Codec selection
  • B . Network bandwidth allocation
  • C . Language support
  • D . Timeout settings
  • E . Security protocols

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Correct Answer: ACD
Question #47

How can the configuration of an Avaya Meetings Server component be verified effectively?

  • A . By performing a system reboot
  • B . Through the management console interface
  • C . By checking the physical server connections
  • D . Using external network testing tools

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Correct Answer: B
Question #48

Which design element is critical when setting up a call flow that includes both automated and human elements in AEP?

  • A . Transition triggers between elements
  • B . Time limits on automated interactions
  • C . The number of redirections allowed
  • D . Visual prompts for user guidance

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Correct Answer: A
Question #49

Which aspect of alarms logs is most beneficial for maintaining the health of Team Engagement components?

  • A . Documenting user complaints
  • B . Tracking changes in system settings
  • C . Alerting to critical system errors and potential failures
  • D . Archiving email transactions

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Correct Answer: C
Question #50

What roles do the components of the Avaya Meetings Server serve in the Team Engagement environment? (Choose Two)

  • A . Facilitating multimedia conferencing
  • B . Managing real-time communications security
  • C . Integrating with customer relationship management systems
  • D . Providing hardware virtualization

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Correct Answer: AB

Question #51

What key factors must be considered when scheduling reports for a POM campaign?

(Choose Two)

  • A . Data privacy regulations
  • B . Peak system usage times
  • C . Report format and detail level
  • D . The geographical location of data centers

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Correct Answer: AB
Question #52

Why are URL-based troubleshooting tools effective for diagnosing issues in IM/MM-related Avaya Meetings clients?

  • A . They offer a direct way to inspect the interaction between the client and the server.
  • B . They provide historical data comparison.
  • C . They allow for the manipulation of client-side scripts.
  • D . They enable remote desktop access.

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Correct Answer: A
Question #53

How do real-time tracing tools interact with other monitoring systems in an Avaya Meetings Server environment?

  • A . By replacing the need for traditional monitoring systems
  • B . By providing supplemental data to existing monitoring solutions
  • C . By controlling the operational parameters of other systems
  • D . By isolating the tracing systems from other monitoring tools

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Correct Answer: B
Question #54

Why is it important to use a centralized logging system in AEP troubleshooting?

  • A . To increase the data storage capacity
  • B . To improve the accuracy of time-stamps
  • C . To consolidate logs for easier analysis
  • D . To reduce the load on network resources

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Correct Answer: C
Question #55

Which aspect of real-time tracing is most beneficial for immediate identification of issues in Avaya Meetings Server solutions?

  • A . Visualization of live data streams
  • B . Automated correction of detected errors
  • C . Historical comparison of performance metrics
  • D . Generation of compliance reports

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Correct Answer: A
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