Avaya 3313 Avaya Aura® Contact Center Maintenance and Troubleshooting Exam Online Training
Avaya 3313 Online Training
The questions for 3313 were last updated at Nov 26,2024.
- Exam Code: 3313
- Exam Name: Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
- Certification Provider: Avaya
- Latest update: Nov 26,2024
nslookup is a Windows operating system tool that can be used to test whether name resolution is functioning properly.
Which three statements regarding the nslookup troubleshooting tool are true? (Choose three.)
- A . nslookup displays the fully-qualified Hostname and IP Address of the Target
- B . Run nslookup from the Windows command line
- C . nslookup displays the server Hostname and IP Address
- D . Run nslookup from Windows > Apps > Services
You want to install the Service Packs on Avaya Aura® Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs be installed using the Avaya Update Manager?
- A . Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.
- B . Copy all Service Pack files to D:AvayaservicePacks and then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for installation.
- C . Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.
- D . Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.
You want to install the Service Packs on Avaya Aura® Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs be installed using the Avaya Update Manager?
- A . Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.
- B . Copy all Service Pack files to D:AvayaservicePacks and then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for installation.
- C . Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.
- D . Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.
You want to install the Service Packs on Avaya Aura® Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs be installed using the Avaya Update Manager?
- A . Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.
- B . Copy all Service Pack files to D:AvayaservicePacks and then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for installation.
- C . Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.
- D . Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.
The switch routes the call to the Contact Center Manager Server (CCMS) based on the routing plan.
What is the next step in the sequence?
- A . The SIP Gateway Manager suspends the call. No audio path is established until the call is answered by an agent.
- B . The call is redirected to a SIP URI on the Session Manager and an H.323 session is established.
- C . The call is answered by the SIP Gateway Manager and a Real- Time Transport protocol (RTP) session is established.
- D . The CCMS anchors the call on an Avaya Aura® Media server conference port.
On the Avaya Aura® Contact Center (AACC) server, under Apps > Certificate Manager > Security Configuration, the web Services Security Level is currently set to Security On.
Which three applications will utilize HTTPS-secured connections for inbound and outbound network communication? (Choose three.)
- A . Agent Desktop
- B . Database Webadmin
- C . Outbound Campaign Management Tool
- D . Contact Center Multimedia (CCMM) Administration
In a sip-enabled Avaya Aura® Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?
- A . SIP Gateway manager
- B . Contact center Media services
- C . Avaya Aura Media server
- D . Session Manager
A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?
- A . Contact Summary
- B . Configuration
- C . Agent Performance
- D . Call-by-Call
Refer to the Exhibit.
Which communication protocol is used between the Avaya Aura® Session Manager (ASM) and the Avaya Aura® Contact Center (AACC)?
- A . AML
- B . H.323
- C . SIP
- D . TLS
In a SIP environment, which component of the Avaya Aura® Contact Center (AACC) performs call signaling?
- A . SIP Proxy Server
- B . SIP Gateway Manager
- C . SIP Computer Telephony Integration (CTI)
- D . SIP Redirect Server
Latest 3313 Dumps Valid Version with 63 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
