Question #1
Your site currently only has Confluence and product access is granted to these 3 groups, among others:
– confluence-users
– confluence-admins
– site-admins
You have just added the Jira Software product to the site and are configuring its product access.
Which action is NOT possible?
- A . Grant "site-admins" the Product admin role for Jira Administration.
- B . Make "site-admins" a default group for Jira Software.
- C . Grant "confluence-admins" the Product admin role for Jira Administration.
- D . Make "confluence-admins" a default group for Jira Software.
- E . Make "confluence-users" a default group for Jira Software.
Correct Answer: C
C
Explanation:
The Product admin role for Jira Administration is only available for groups that have access to Jira Software1. The “confluence-admins” group does not have access to Jira Software by default, so you cannot grant them this role. You can only grant this role to groups that have the Jira Software User role or the Jira Software Admin role2.
References:
– Manage groups
– Manage product roles
C
Explanation:
The Product admin role for Jira Administration is only available for groups that have access to Jira Software1. The “confluence-admins” group does not have access to Jira Software by default, so you cannot grant them this role. You can only grant this role to groups that have the Jira Software User role or the Jira Software Admin role2.
References:
– Manage groups
– Manage product roles
Question #2
You are an org admin. Your organization contains the two users shown below.
Which statement is true?
- A . You can only delete Ula’s account.
- B . Both Maya and Ula can delete their accounts.
- C . You can only delete Maya’s account.
- D . Only Maya can delete her account.
- E . You can delete both accounts.
Correct Answer: E
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
Question #2
You are an org admin. Your organization contains the two users shown below.
Which statement is true?
- A . You can only delete Ula’s account.
- B . Both Maya and Ula can delete their accounts.
- C . You can only delete Maya’s account.
- D . Only Maya can delete her account.
- E . You can delete both accounts.
Correct Answer: E
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
Question #2
You are an org admin. Your organization contains the two users shown below.
Which statement is true?
- A . You can only delete Ula’s account.
- B . Both Maya and Ula can delete their accounts.
- C . You can only delete Maya’s account.
- D . Only Maya can delete her account.
- E . You can delete both accounts.
Correct Answer: E
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
Question #2
You are an org admin. Your organization contains the two users shown below.
Which statement is true?
- A . You can only delete Ula’s account.
- B . Both Maya and Ula can delete their accounts.
- C . You can only delete Maya’s account.
- D . Only Maya can delete her account.
- E . You can delete both accounts.
Correct Answer: E
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
Question #2
You are an org admin. Your organization contains the two users shown below.
Which statement is true?
- A . You can only delete Ula’s account.
- B . Both Maya and Ula can delete their accounts.
- C . You can only delete Maya’s account.
- D . Only Maya can delete her account.
- E . You can delete both accounts.
Correct Answer: E
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
Question #2
You are an org admin. Your organization contains the two users shown below.
Which statement is true?
- A . You can only delete Ula’s account.
- B . Both Maya and Ula can delete their accounts.
- C . You can only delete Maya’s account.
- D . Only Maya can delete her account.
- E . You can delete both accounts.
Correct Answer: E
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
E
Explanation:
As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.
Question #8
Manage personal notification settings
How many of these tasks can be performed only by an org admin?
- A . none
- B . one
- C . two
- D . all
- E . three
Correct Answer: C
C
Explanation:
C
Explanation:
Out of the five tasks, only verifying an email domain and adding a custom email address require org admin permissions. Configuring an email handler, customizing a notification scheme, and managing personal notification settings can be done by project admins or site admins.
References: Verify a domain to manage accounts, Add custom email addresses for product notifications, Create issues and comments from email, Configure notification schemes, Manage your Jira personal settings
Question #9
A Cloud organization has two sites and products as shown.
Which statement is definitely true?
- A . Both sites are on the same pricing plan for Jira Software.
- B . Both sites have the same users for Jira Software.
- C . Both sites have the same product admins.
- D . Both sites have the same org admins.
- E . Both sites have the same default groups.
Correct Answer: D
Question #10
In your organization, you navigate to Directory > Managed accounts, and you see the following:
What can you definitely conclude?
- A . You have 8 verified domains.
- B . You have 8 verified email addresses.
- C . You have 8 entries on that page.
- D . You have 8 billable users.
Correct Answer: D
D
Explanation:
The table is showing the total number of managed accounts in the organization and the number of deactivated accounts. The total number of managed accounts is the number ofbillable users in the organization, regardless of whether they have verified their email addresses or not. The deactivated accounts are the accounts that have been suspended by the organization admin and do not consume a license. Therefore, you can definitely conclude that you have 8 billable users in your organization12
References = View and manage your bill, Remove or suspend a user
D
Explanation:
The table is showing the total number of managed accounts in the organization and the number of deactivated accounts. The total number of managed accounts is the number ofbillable users in the organization, regardless of whether they have verified their email addresses or not. The deactivated accounts are the accounts that have been suspended by the organization admin and do not consume a license. Therefore, you can definitely conclude that you have 8 billable users in your organization12
References = View and manage your bill, Remove or suspend a user
Question #11
You went to the Jira Software product pricing page in order to sign up for a new Atlassian site.
Which statement is true?
- A . You must be logged into an Atlassian account.
- B . You must use an email address from a non-public domain.
- C . You must enter billing information.
- D . You must already have an empty Atlassian organization.
- E . You must enter payment details.
Correct Answer: B
B
Explanation:
When you go to the Jira Software product pricing page, you can sign up for a new Atlassian site by clicking the Try it free button. You will be asked to enter your email address and choose a site name and URL. However, you must use an email address from a non-public domain, such as your company or organization domain. You cannot use an email address from a public domain, such as Gmail or Yahoo, because they are not allowed for security reasons12
References = Sign up for an Atlassian Cloud site, Atlassian Cloud site and organization domains
B
Explanation:
When you go to the Jira Software product pricing page, you can sign up for a new Atlassian site by clicking the Try it free button. You will be asked to enter your email address and choose a site name and URL. However, you must use an email address from a non-public domain, such as your company or organization domain. You cannot use an email address from a public domain, such as Gmail or Yahoo, because they are not allowed for security reasons12
References = Sign up for an Atlassian Cloud site, Atlassian Cloud site and organization domains
Question #12
Which statement is FALSE about creating new sites and organizations?
- A . You can add a new product to an existing site.
- B . You can create a new site without an organization.
- C . You can add a new product to a new site and organization.
- D . You can create an empty organization without any products.
Correct Answer: B
B
Explanation:
This statement is false because every site belongs to an organization. When you create a new site, you either join an existing organization or create a new one1. You cannot have a site without an organization.
References: Get started with an Atlassian organization, Understand Atlassian sites and organizations
B
Explanation:
This statement is false because every site belongs to an organization. When you create a new site, you either join an existing organization or create a new one1. You cannot have a site without an organization.
References: Get started with an Atlassian organization, Understand Atlassian sites and organizations
Question #13
Your billing preview appears as shown.
In order to keep your license count in control, you just removed a user who had access to both products.
What will happen to your subscriptions immediately afterward?
- A . The subscriptions will remain the same.
- B . Confluence will be downgraded to a Standard plan.
- C . Confluence will begin a Standard plan trial period.
- D . Jira Software will be downgraded to a Free plan.
- E . Jira Software will begin a Free plan trial period.
Correct Answer: A
A
Explanation:
Removing a user from an Atlassian Cloud Organization does not affect the subscription plan for the products. The subscription plan remains the same until you change it manually or it expires. The billing preview shows the estimated cost for the next billing cycle based on the current number of users and the subscription plan. If you remove a user, the billing preview will reflect the reduced cost, but the subscription plan will not change12
References = Manage product access, Manage your bill for Standard and Premium plans
A
Explanation:
Removing a user from an Atlassian Cloud Organization does not affect the subscription plan for the products. The subscription plan remains the same until you change it manually or it expires. The billing preview shows the estimated cost for the next billing cycle based on the current number of users and the subscription plan. If you remove a user, the billing preview will reflect the reduced cost, but the subscription plan will not change12
References = Manage product access, Manage your bill for Standard and Premium plans
Question #14
Laura went to Add People from within Jira.
She chose to invite Arjun to join Jira Software and Jira Service Management.
Arjun was able to join one of the products immediately but needed admin approval for the other.
What accounts for this difference?
- A . The "Invite anyone" setting is configured for one of the products but not the other.
- B . Laura is a Jira admin for one of the products but not the other.
- C . Laura’s email address is unverified in one of the products but not the other.
- D . Laura is on the same site as one of the products but not the other.
- E . Arjun’s email address is unverified in one of the products but not the other.
Correct Answer: A
A
Explanation:
The “Invite anyone” setting allows users to invite anyone to join a product without admin approval. If this setting is enabled for one product but not the other, then Arjun can join the former product immediately but will need admin approval for the latter product.
References Invite anyone to your site Specify how users get site access
A
Explanation:
The “Invite anyone” setting allows users to invite anyone to join a product without admin approval. If this setting is enabled for one product but not the other, then Arjun can join the former product immediately but will need admin approval for the latter product.
References Invite anyone to your site Specify how users get site access
Question #15
Holly just signed up for a new Confluence Cloud site.
What was definitely created along with the site?
- A . two products
- B . two user accounts
- C . two approved domains
- D . two groups
- E . two sandboxes
Correct Answer: D
D
Explanation:
When Holly signed up for a new Confluence Cloud site, two groups were definitely created along with the site. These are the default groups for Confluence: confluence-users and site-admins. The confluence-users group grants access to Confluence and allows users to create and edit pages. The site-admins group grants administrative privileges for Confluence and allows users to manage global settings, templates, permissions, and more12
References = Manage product access, Manage groups
D
Explanation:
When Holly signed up for a new Confluence Cloud site, two groups were definitely created along with the site. These are the default groups for Confluence: confluence-users and site-admins. The confluence-users group grants access to Confluence and allows users to create and edit pages. The site-admins group grants administrative privileges for Confluence and allows users to manage global settings, templates, permissions, and more12
References = Manage product access, Manage groups
Question #16
You are the org admin. From time to time, you manually add new members to the "engineers" group.
Today, you noticed that the group has a lot more members than you have added manually.
Identify a direct cause.
- A . Invitation links for Jira Software have been enabled.
- B . User invites for Jira Software have been changed to "Invite anyone".
- C . It is a default group for Jira Software product access.
- D . Project admins have been modifying the group.
- E . Jira product admins have been modifying the group.
Correct Answer: C
C
Explanation:
A direct cause for the “engineers” group having a lot more members than you have added manually is that it is a default group for Jira Software product access. This means that any new user who joins your site and has access to Jira Software will automatically be added to the “engineers” group. You can check and change the default group for Jira Software by going to Products > Jira Software > Manage product > Product roles.
References = [Default groups and permissions] and [Manage role and product permissions]
C
Explanation:
A direct cause for the “engineers” group having a lot more members than you have added manually is that it is a default group for Jira Software product access. This means that any new user who joins your site and has access to Jira Software will automatically be added to the “engineers” group. You can check and change the default group for Jira Software by going to Products > Jira Software > Manage product > Product roles.
References = [Default groups and permissions] and [Manage role and product permissions]
Question #17
Review the users and roles below.
Which statement is definitely true?
- A . Lakshmi can revoke Radha’s Confluence access.
- B . Amit can deactivate Lakshmi’s account.
- C . Amit can delete Radha’s account.
- D . Radha can modify global permissions.
- E . Radha can invite other users to Confluence.
Correct Answer: B
B
Explanation:
As an Org admin, Amit has the highest level of administrative privileges, which includes managing user accounts within the organization. This means that Amit has the authority to deactivate any user’s account, including Lakshmi’s. The Org admin role typically has more comprehensive permissions than the Confluence admin or a Space admin, who would have more limited and specific administrative powers within the scope of Confluence itself.
B
Explanation:
As an Org admin, Amit has the highest level of administrative privileges, which includes managing user accounts within the organization. This means that Amit has the authority to deactivate any user’s account, including Lakshmi’s. The Org admin role typically has more comprehensive permissions than the Confluence admin or a Space admin, who would have more limited and specific administrative powers within the scope of Confluence itself.
Question #18
Your organization only has Jira Software.
You are viewing a list of names under Directory > Users.
The status for Jim shows as "Invited".
Which statement is definitely true?
- A . Jim has an Atlassian account.
- B . Jim can be granted the org admin role.
- C . Jim belongs to at least one group.
- D . Jim was invited by an org admin.
- E . Jim’s email address has been verified.
Correct Answer: A
A
Explanation:
When a user is invited to join a product or site, they automatically get an Atlassian account. The status “Invited” means that the user has not accepted the invitation yet, but they already have an account created for them.
References:
– Accept the invitation to join your service project team
– Customer is not receiving invitation emails when invited to a Service Management project
A
Explanation:
When a user is invited to join a product or site, they automatically get an Atlassian account. The status “Invited” means that the user has not accepted the invitation yet, but they already have an account created for them.
References:
– Accept the invitation to join your service project team
– Customer is not receiving invitation emails when invited to a Service Management project
Question #19
You are looking at the Jira Service Management product page on the "beta" site.
On this page, product access to Jira Service Management is granted to three groups, as shown.
Which action can the org admin perform on this page?
- A . Update "jira-servicemanagement-users-beta" so it is not a default group.
- B . Remove "hr-managers" from the product.
- C . Remove "jira-servicemanagement-users-beta" from the product.
- D . Make "site-admins" a default group.
- E . Delete "hr-managers" group.
Correct Answer: C
C
Explanation:
The org admin can remove a group from a product, but they cannot update or delete a group, or make a group a default group.
References:
– How to prepare for ACP-520 Atlassian Cloud Organization Admin
– Learn about Atlassian organizations
C
Explanation:
The org admin can remove a group from a product, but they cannot update or delete a group, or make a group a default group.
References:
– How to prepare for ACP-520 Atlassian Cloud Organization Admin
– Learn about Atlassian organizations
Question #20
There are several methods to grant Confluence product access to new users, with or without admin approval.
One of those methods never requires admin approval.
Identify that method.
- A . invitation links
- B . approved domains
- C . user invites
- D . anonymous access
- E . allowlist
Correct Answer: D
D
Explanation:
Anonymous access is a method to grant Confluence product access to new users without requiring admin approval or an Atlassian account. Users can view public spaces and pages in Confluence without logging in. However, anonymous access does not allow users to edit, comment, or create content in Confluence.
D
Explanation:
Anonymous access is a method to grant Confluence product access to new users without requiring admin approval or an Atlassian account. Users can view public spaces and pages in Confluence without logging in. However, anonymous access does not allow users to edit, comment, or create content in Confluence.
Question #21
You need strict control over the number of active licenses for Jira Software.
What can you do to gain stricter control?
- A . Remove the default group from the Jira Software User product role.
- B . Remove all groups from all Jira Software product roles.
- C . Require admin approval for all approved domains.
- D . Disable anonymous users in Jira and Confluence.
- E . Remove the User product role itself for Jira Software.
Correct Answer: A
A
Explanation:
By removing the default group from the Jira Software User product role, you can prevent new users from automatically getting access to Jira Software when they join your site. This way, you can control who gets access to Jira Software and how many licenses are consumed.
References Manage product access Product roles and permissions
A
Explanation:
By removing the default group from the Jira Software User product role, you can prevent new users from automatically getting access to Jira Software when they join your site. This way, you can control who gets access to Jira Software and how many licenses are consumed.
References Manage product access Product roles and permissions
Question #22
You just approved an access request for Ann to access Jira Software.
She logged in and can access one project.
Identify one other access request you might see for Ann on the Access Requests page.
- A . access to another site
- B . access to be an org admin
- C . access to another project
- D . access to be a Jira admin
- E . access to another product
Correct Answer: E
E
Explanation:
One other access request you might see for Ann on the Access Requests page is access to another product. This could happen if Ann tries to access a product that she does not have access to, such as Confluence or Jira Service Management. She would see a message prompting her to request access, and you would see her request on the Access Requests page. You can approve or deny her request from there1
References = Approve or deny product access requests
E
Explanation:
One other access request you might see for Ann on the Access Requests page is access to another product. This could happen if Ann tries to access a product that she does not have access to, such as Confluence or Jira Service Management. She would see a message prompting her to request access, and you would see her request on the Access Requests page. You can approve or deny her request from there1
References = Approve or deny product access requests
Question #23
IT had written a script to return a list of domains in your Cloud organization.
That script is no longer needed and you would like to ensure the script can no longer access that information.
What should you do?
- A . remove DNS records
- B . remove a verified domain
- C . revoke API key
- D . regenerate security key
- E . delete IP allowlist
Correct Answer: C
C
Explanation:
If you want to ensure that the script can no longer access the information about the domains in your Cloud organization, you need to revoke the API key that was used to authenticate the script. An API key is a token that allows you to manage your organization via the admin APIs1. You can create, view, and revoke API keys from the organization settings2. Revoking an API key will invalidate it and prevent any further requests using that key2.
The other options are not relevant or effective for stopping the script from accessing the information. Removing DNS records or removing a verified domain will not affect the API key that was used by the script. It will only affect the verification status of your domain and the management of your users and accounts3. Regenerating a security key will not affect the API key that was used by the script. It will only affect the encryption of your data at rest4. Deleting an IP allowlist will not affect the API key that was used by the script. It will only affect the IP addresses that are allowed to access your organization and products5.
References:
– Manage an organization with the admin APIs
– Create and revoke API keys
– Verify a domain to manage accounts
– Regenerate your security key
– Set up an IP allowlist
C
Explanation:
If you want to ensure that the script can no longer access the information about the domains in your Cloud organization, you need to revoke the API key that was used to authenticate the script. An API key is a token that allows you to manage your organization via the admin APIs1. You can create, view, and revoke API keys from the organization settings2. Revoking an API key will invalidate it and prevent any further requests using that key2.
The other options are not relevant or effective for stopping the script from accessing the information. Removing DNS records or removing a verified domain will not affect the API key that was used by the script. It will only affect the verification status of your domain and the management of your users and accounts3. Regenerating a security key will not affect the API key that was used by the script. It will only affect the encryption of your data at rest4. Deleting an IP allowlist will not affect the API key that was used by the script. It will only affect the IP addresses that are allowed to access your organization and products5.
References:
– Manage an organization with the admin APIs
– Create and revoke API keys
– Verify a domain to manage accounts
– Regenerate your security key
– Set up an IP allowlist
Question #24
Which statement is true about managed accounts in an organization?
- A . They come from verified domains.
- B . They must have product access.
- C . They come from approved domains.
- D . They have verified email addresses.
- E . They are all billable users.
Correct Answer: A
A
Explanation:
Managed accounts are accounts with an email address that you have claimed from your verified
domain1. Verifying a domain proves that you own it and allows you to manage the accounts associated with it2. Managed accounts do not necessarily have product access, verified email addresses, or billable status.
References:
– What are managed accounts?
– Verify a domain to manage accounts
A
Explanation:
Managed accounts are accounts with an email address that you have claimed from your verified
domain1. Verifying a domain proves that you own it and allows you to manage the accounts associated with it2. Managed accounts do not necessarily have product access, verified email addresses, or billable status.
References:
– What are managed accounts?
– Verify a domain to manage accounts
Question #25
As an org admin, you want to ensure that permissions for user Felix are set correctly.
When are you not able to log in as Felix?
- A . if Felix is an org admin
- B . if Felix has a managed account
- C . if Felix has access to multiple sites
- D . if Felix is a product admin of multiple products
- E . if Felix has access to multiple products
Correct Answer: A
A
Explanation:
As an organization admin, you can log in as another user to ensure their permissions in a product are set correctly, and complete other configuration tasks in a product. However, you can’t use this feature to log in as a user who has the same role as you or higher (meaning, if you’re an organization admin, you can’t log in as another organization admin)1.
References:
– Log in as another user
A
Explanation:
As an organization admin, you can log in as another user to ensure their permissions in a product are set correctly, and complete other configuration tasks in a product. However, you can’t use this feature to log in as a user who has the same role as you or higher (meaning, if you’re an organization admin, you can’t log in as another organization admin)1.
References:
– Log in as another user