Atlassian ACP-420 Atlassian Managing Jira Projects for Cloud Online Training
Atlassian ACP-420 Online Training
The questions for ACP-420 were last updated at Apr 06,2025.
- Exam Code: ACP-420
- Exam Name: Atlassian Managing Jira Projects for Cloud
- Certification Provider: Atlassian
- Latest update: Apr 06,2025
Why is it important to understand service limits in Jira automation?
- A . To avoid exceeding cost allocations
- B . To prevent rule failures due to overuse
- C . To ensure compliance with data policies
- D . To manage user expectations
Keywords are important because they help _______ articles in searches.
- A . ignore
- B . find
- C . block
- D . highlight
You plan to use a team-managed service project for your new IT Service Desk. In preparation, you will run training sessions for your team, who are experts in configuring company-managed service projects.
Which area of team-managed service project configuration requires no explanation?
- A . Permissions
- B . Workflows
- C . Approvals
- D . Customers
- E . Request-types
How are issue types linked to request types in a Jira Service Management project?
- A . Issue types can be directly mapped to multiple request types
- B . Each request type can only have one specific issue type
- C . Request types can be linked to any issue type at any time
- D . There is no direct link between issue types and request types
Where can you view the roles assigned to team members within a project?
- A . In the project’s ‘People’ section
- B . In the global settings
- C . On the user’s profile page
- D . In the issue navigator
Which option best describes how to set the project default language in Jira Service Management?
- A . It is determined by the server’s location.
- B . Set through the project settings under ‘Language Options’.
- C . Automatically syncs with the browser language of the admin.
- D . Project default language setting is not available.
How can customers set their preferred language in the Customer Portal?
- A . Through their user profile settings in the portal.
- B . Language preference is set by the system administrator.
- C . Customers need to request language changes via support.
- D . Customers cannot change language settings themselves.
What role can an external user have in Jira Service Management?
- A . Agent
- B . Jira Admin
- C . Reporter
- D . Project Admin
What role can an external user have in Jira Service Management?
- A . Agent
- B . Jira Admin
- C . Reporter
- D . Project Admin
What role can an external user have in Jira Service Management?
- A . Agent
- B . Jira Admin
- C . Reporter
- D . Project Admin
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