At this point what should you do to try to resolve this issue?

As a tester on an Agile team you have been given the following user story to analyze

As a medical professional

I want to see the availability of operating rooms

So I can schedule surgeries as needed

You have talked with the product owner and she expressed some concern over the term "medical professional" You have looked into this and found that doctors want to schedule their surgeries but the hospital administrator does not want them to have this ability

At this point what should you do to try to resolve this issue?
A . Wait for the team to sort out the requirements and test something else in the meantime
B . Continue with testing from the perspective of a doctor and trust the procedures to be worked out later regarding who can do what
C . Work with the BA and the product owner to try to negotiate the differing approaches and come to an agreement
D . Expand the testing to cover all personas to ensure that everyone can use the application and let the process sort out later when access is allowed to the application

View Answer

Answer: C

Explanation:

When a conflict arises regarding user story requirements, it is essential to engage in active collaboration to resolve the issue. The tester should work with the Business Analyst (BA) and the product owner to clarify and negotiate the requirements. This approach ensures that the user story reflects the needs of all stakeholders and that the acceptance criteria are agreed upon before testing proceeds. It aligns with Agile principles, which emphasize teamwork, customer collaboration, and the ability to respond to change.

Reference: = The ISTQB Advanced Level Agile Technical Tester documents highlight the importance of collaboration and communication within Agile teams to resolve differences and refine requirements. It also underscores the role of the tester in facilitating discussions to ensure that the user stories are well-understood and testable12.