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Design for six sigma most commonly users which of the following tools?
Design for six sigma most commonly users which of the following tools?A . 5 whysB . Root causa analysisC . Process decision program chartD . DOEView AnswerAnswer: D
Companies that survey (heir internal customers have learned which of the following about quality-related issues?
Companies that survey (heir internal customers have learned which of the following about quality-related issues?A . Satisfied employees will be able to explain customer service policies and procedures more accurately than dissatisfied employees.B . The problems that cause employee dissatisfaction can be the same issues that cause external customer dissatisfaction.C...
Which of the following training scenarios will best meet the quality manager's objectives?
A quality manager wants to provide problem-solving training to the company's line employees so they can identify and solve problems in their work areas. Which of the following training scenarios will best meet the quality manager's objectives? A) B) C) D) A . Option AB . Option BC . Option...
A company's new strategic plan targets development of a new service. The quality manager assembles a team from sales and marketing, engineering. Held customer support, finance, and human resources, with the objective of developing a series of matrices that will translate customer requirements into appropriate technical requirements or specifications. The process the quality manager is using to facilitate this outcome is best known as
A company's new strategic plan targets development of a new service. The quality manager assembles a team from sales and marketing, engineering. Held customer support, finance, and human resources, with the objective of developing a series of matrices that will translate customer requirements into appropriate technical requirements or specifications. The...
Which of the following tools provides top management with a macro-level review of the effectiveness of the quality system?
Which of the following tools provides top management with a macro-level review of the effectiveness of the quality system?A . Industry trend data for ISO CertificationsB . Baldrige application self-analysis worksheetC . plans for quality recordsD . Procedures for processing nonconformancesView AnswerAnswer: B
Translate strategies into the annual business plan
Translate strategies into the annual business planA . 1,3,2,4B . 1,3,4,2C . 3,1,4,2D . 3,2,1,4View AnswerAnswer: C
In project management, the sequence of activities that represents the longest period to finish the project is known as the
In project management, the sequence of activities that represents the longest period to finish the project is known as theA . slack TimeB . critical pathC . optimistic timeD . pessimistic timeView AnswerAnswer: B
A companywide quality management system is defined as a
A companywide quality management system is defined as aA . formal structure tor establishing and meeting quality goals throughout on organizationB . documented process for planning and developing quality policiesC . policy development process for quality that involves department-level leadershipD . method of" ensuring that customer requirements take precedence over...
If an activity time within a critical path is increased, which of the following is most likely to occur?
If an activity time within a critical path is increased, which of the following is most likely to occur?A . The project will be delayed.B . Additional resources will have to made available.C . Costs will increase.D . All activities in the project will be affected.View AnswerAnswer: A
Which of the following sets of factors is most important for establishing a supply base that delivers a competitive advantage?
Which of the following sets of factors is most important for establishing a supply base that delivers a competitive advantage?A . Quality, cost, and deliveryB . Quality, price, and capacityC . Quantity, cost, and availabilityD . Quantity, price, and deliveryView AnswerAnswer: A
