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A certified supplier can be described as a company whose processes and products have been investigated and the results indicate that the supplier
A certified supplier can be described as a company whose processes and products have been investigated and the results indicate that the supplierA . calibrates its measurement and test equipment in accordance with the TSO 17025 standardB . produces specified products or services while reducing its investment in appraisal and...
Which of the following groups would benefit most from detailed training on policy implementation, tactical decision-making, teamwork concepts, and technical quality tools?
Which of the following groups would benefit most from detailed training on policy implementation, tactical decision-making, teamwork concepts, and technical quality tools?A . Executive managementB . Middle managementC . Individual contributorsD . Customers and suppliersView AnswerAnswer: B
On the basis of the data presented above, how should ABC respond to Customer X?
The following charts represent the defects reported by the ABC Manufacturing Company. Customer X and Customer Y both received the same amounts of components; from ABC. Customer X threatens to ehange suppliers unless ABC fixes the process that is creating defect type E. On the basis of the data presented...
The definition and communication of the quality vision, mission, and goals of a company is the primary responsibility of the
The definition and communication of the quality vision, mission, and goals of a company is the primary responsibility of theA . Individual quality managerB . quality process teamsC . quality assurance organization as a wholeD . senior management teamView AnswerAnswer: D
Ethics in the workplace can include
Ethics in the workplace can includeA . indifference isolation and dishonestyB . honesty, loyalty and fairnessC . respect, disparity and toleranceD . trust, integrity and self interestView AnswerAnswer: B
Which of the following characteristics is expected in a leader but not a manager?
Which of the following characteristics is expected in a leader but not a manager?A . Making plans for the futureB . Developing quality goalsC . Organizing materials and methodsD . Envisioning the organization's futureView AnswerAnswer: D
On the basis of the trend shown in the chart below, which of the following actions, if any. would be appropriate for a quality manager to take?
On the basis of the trend shown in the chart below, which of the following actions, if any. would be appropriate for a quality manager to take? A . Increase the frequency of monitoring the yieldB . Request a training session on interpretation of control chartsC . Identify the root...
Which of the following could be a cause of the control chart results?
Which of the following could be a cause of the control chart results?A . Calculation errorsB . New machine settingsC . Sampling variabilityD . A sudden change in power levelView AnswerAnswer: C
Which of the following actions is considered a best practice in a customer-driven organisation?
Which of the following actions is considered a best practice in a customer-driven organisation?A . Having a large customer service department that is responsible for all customer inquiriesB . Organizing the management structure so that executive managers have responsibility for customer contactC . Training the entire workforce to act on...
One of the first steps in optimizing the supply chain is to
One of the first steps in optimizing the supply chain is toA . develop a flowchartB . conduct a cause and effect analysisC . apply the Dealing wheelD . create a fault tree analysisView AnswerAnswer: A
