For a company's mission, vision, and value statements to become integral to the organization, which of the following actions should management take?

For a company's mission, vision, and value statements to become integral to the organization, which of the following actions should management take?A . Distribute copies of these principles to all employees annuallyB . Ensure that these principles are included in all communications with external organizationsC . Identify and reward behaviors...

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When an organization is deploying its strategic planning process, which of the following tools should be used to ensure that all of the strategies are supported at all levels?

When an organization is deploying its strategic planning process, which of the following tools should be used to ensure that all of the strategies are supported at all levels?A . Tree diagramB . Fishbone diagramC . HistogramD . DMAICView AnswerAnswer: D

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A Gantt chart is useful for managing which of the following stages of a project?

A Gantt chart is useful for managing which of the following stages of a project?A . Final reportingB . ImplementationC . BudgetingD . JustificationView AnswerAnswer: B

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A training director who needs to link specific training modules to the organization's business needs should ask area managers which of the following questions?

A training director who needs to link specific training modules to the organization's business needs should ask area managers which of the following questions?A . "What performance gaps could be filled by training your employees?"B . "What training courses have your employees taken in the past?C . What kind of...

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An adult training program is most effective when it

An adult training program is most effective when itA . is presented at the workplace rather than off-siteB . is designed and conducted by area managersC . uses a combination of lecture and self-test methodsD . takes into account the trainees' learning stylesView AnswerAnswer: D

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Senior management has scheduled a meeting to review the results of a recent assessment that the quality manager has been overseeing for three months. If only 15 minutes are allotted for presenting the findings, which of the following actions would be most effective for the quality manager to take?

Senior management has scheduled a meeting to review the results of a recent assessment that the quality manager has been overseeing for three months. If only 15 minutes are allotted for presenting the findings, which of the following actions would be most effective for the quality manager to take?A ....

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When a quality manager develops a long-term strategy for quality within an organization, winch of the following is the first step?

When a quality manager develops a long-term strategy for quality within an organization, winch of the following is the first step?A . Establishing benchmarksB . Developing the quality mission statementC . Interviewing line personnelD . Assigning staff to assist in the effortView AnswerAnswer: B

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Which of the following factors is most likely to affect a project's cost?

Which of the following factors is most likely to affect a project's cost?A . Increased scope of workB . Unreliable tune estimatesC . Supply delaysD . Change of due datesView AnswerAnswer: A

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One advantage of using a single-source supplier strategy is that it will

One advantage of using a single-source supplier strategy is that it willA . reduce lot-to-lot variationB . reduce shipping costsC . improve contingency planningD . improve supplier benchmarking resultsView AnswerAnswer: A

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Which of the following approaches to conflict allows all parties to feel positive about the resolution?

Which of the following approaches to conflict allows all parties to feel positive about the resolution?A . CollaboratingB . CompromisingC . SmoothingD . AvoidingView AnswerAnswer: C

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