ASQ CMQ-OE Certified Manager of Quality/Organizational Excellence Exam Online Training
ASQ CMQ-OE Online Training
The questions for CMQ-OE were last updated at Jan 28,2025.
- Exam Code: CMQ-OE
- Exam Name: Certified Manager of Quality/Organizational Excellence Exam
- Certification Provider: ASQ
- Latest update: Jan 28,2025
During an audit of a supplier’s facility, a standard rework operation is not approved for a product. According to the quality manager this operation will not be used to manufacture parts and. they ask that the issue not be identified in the audit.
Which of the following steps should be taken first?
- A . Agree with the quality manager and do not identify the issue
- B . Identify the issue in the audit with the note of the quality manager comments
- C . Have the supplier document that it will not be used on the manufactured pans
- D . Report the quality manager to upper management
For this question, please refer to the following control chart, which shows the results of the last 23 runs of a process. The process has been in operation for 500 runs, and each run takes 1 day.
The control chart shows which of the following?
- A . A process shift
- B . A process instability
- C . Normal variation
- D . A cyclical trend
Which of the following tools can be used to conduct a time series analysis of process performance?
- A . Pareto chart
- B . X and s chai I
- C . Scatter diagram
- D . Histogram
Which of the following is the most important characteristic of customer-focused organizations?
- A . A documented quality management system
- B . Clear leadership from top management
- C . Reward and recognition programs for all employees
- D . Trained staff in the customer service department
Which of the following groups would benefit most from detailed training on policy implementation, tactical decision-making, teamwork concepts, and technical quality tools?
- A . Executive management
- B . Middle management
- C . Individual contributors
- D . Customers and suppliers
Which of the following sets of factors is most important for establishing a supply base that delivers a competitive advantage?
- A . Quality, cost, and delivery
- B . Quality, price, and capacity
- C . Quantity, cost, and availability
- D . Quantity, price, and delivery
Regulatory standards are derived from which of the following sources?
- A . Contracts
- B . Legislation
- C . Consumer groups
- D . ISO 9001
Which of the following steps should a company lake to improve its customer satisfaction levels?
- A . Increase sales or marketing visits to customers
- B . Establish a process improvement team in manufacturing
- C . Collect data to determine which areas need attention
- D . Design policies to improve customer satisfaction
Which of the following elements describes the combination of the severity and probability of occurrence of harm?
- A . Failure mode
- B . Hazard
- C . Risk
- D . Detection
Design for six sigma most commonly users which of the following tools?
- A . 5 whys
- B . Root causa analysis
- C . Process decision program chart
- D . DOE
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