ASQ CMQ-OE Certified Manager of Quality/Organizational Excellence Exam Online Training
ASQ CMQ-OE Online Training
The questions for CMQ-OE were last updated at Jan 28,2025.
- Exam Code: CMQ-OE
- Exam Name: Certified Manager of Quality/Organizational Excellence Exam
- Certification Provider: ASQ
- Latest update: Jan 28,2025
Design for six sigma most commonly users which of the following tools?
- A . 5 whys
- B . Root causa analysis
- C . Process decision program chart
- D . DOE
Design for six sigma most commonly users which of the following tools?
- A . 5 whys
- B . Root causa analysis
- C . Process decision program chart
- D . DOE
Design for six sigma most commonly users which of the following tools?
- A . 5 whys
- B . Root causa analysis
- C . Process decision program chart
- D . DOE
Design for six sigma most commonly users which of the following tools?
- A . 5 whys
- B . Root causa analysis
- C . Process decision program chart
- D . DOE
Translate strategies into the annual business plan
- A . 1,3,2,4
- B . 1,3,4,2
- C . 3,1,4,2
- D . 3,2,1,4
Who has ultimate responsibility for quality in a service organisation?
- A . Executive management
- B . The quality manager
- C . Process support personnel
- D . Front-line service workers
In customer satisfaction questionnaires, a Likert scale has an advantage over other answer formats in that the Likert scale will
- A . make the questions more concise
- B . make the questions easier to answer
- C . allow the customer to express degrees of satisfaction
- D . allow the customer to specify simple yes-no answers
A company’s mission statement is defined as the
- A . ultimate ambitions of the company
- B . purpose for the company’s existence
- C . way in which the company will achieve its vision
- D . company’s beliefs and what it stands for
Which of the following training topics is important for a company’s staff members but not for senior management?
- A . Company-wide quality policies
- B . Statistical process control
- C . The role of senior management in quality
- D . Six sigma concepts
In cultural and human interactions, misunderstandings at the informal level are most damaging because
- A . breaking an informal rule can affect relationships
- B . informal actions are uncontrollable
- C . a violation of an informal rule is not the responsibility of either party
- D . the parties are too embarrassed to explain their reactions
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