APSE CESP Certified Employment Support Professional Online Training
APSE CESP Online Training
The questions for CESP were last updated at Nov 19,2024.
- Exam Code: CESP
- Exam Name: Certified Employment Support Professional
- Certification Provider: APSE
- Latest update: Nov 19,2024
You are working with a 29-year-old man with a spinal cord injury who was hired as a computer programmer for an insurance company. After a week on the job, he reports having difficulty with his keyboard arrangement and not working as fast as he thinks he could.
What is the LAST strategy to use in helping him?
- A . Find a new job for him.
- B . Request a technology and ergonomic assessment from his vocational rehabilitation counselor.
- C . Test his typing skills and speed using his computer programs.
- D . Talk to the employer about his performance to see how the employer thinks he is progressing.
Which of the following statements is NOT consistent with the core values of customized employment?
- A . The individual has a personalized job description and/or employer expectations that were created during the negotiation process.
- B . The individual is the primary source of information and decides the direction to explore the job market.
- C . The individual is hired and paid directly by the employer.
- D . The individual can earn sub-minimum wages if this is part of the negotiated job description process.
What is the PRIMARY role of the employment support professional?
- A . Ensure the employee takes their scheduled breaks.
- B . Provide supervision to the employee.
- C . Provide integrated employment services.
- D . Ensure the employee remains on task.
You are job developing for an 18-year-old male who does not perform well when the person in
charge is very direct, or as the job-seeker says, "gets in his face."
Which of the following is MOST likely to assist you in determining the workplace culture of a company that you are exploring for him to seek a job?
- A . Ask an associate with experience at the company to give you an assessment of the work culture.
- B . Ask his family for ideas about how to help him be more comfortable with supervision.
- C . Attend the employee orientation to learn about his co-workers.
- D . Read the company handbook for information about supervisor qualifications.
You are supporting Susan, a 41-year-old female with a cognitive disability, at a new job. She is having difficulty remembering the sequence of the tasks she has to complete.
Which of the following would be the LEAST reasonable support?
- A . Hang pictures in the supply closet so that she can refer to them if she is unsure of what to do next.
- B . Allow her to use her phone to reference reminders about which task to complete at specific times.
- C . Have a job coach support her through her tasks until she becomes more accustomed to her routine.
- D . Have the store manager check on her every hour to be sure that she is on the correct task.
Under the Americans with Disabilities Act (ADA), a reasonable accommodation may include:
- A . removal of essential job functions.
- B . modifying an employee’s work schedule.
- C . reducing production standards.
- D . inconsistent job attendance.
An individual has requested that the employment support professional is present during a face-to-face interview.
Which of the following would be the MOST appropriate way to provide support?
- A . The employment support professional should introduce the individual and themselves and proceed to answer all the questions.
- B . The employment support professional should inform the employer about the individual’s disability that will cause significant challenges on the job.
- C . The employment support professional should explain their role in the process and to provide
support as needed after the individual introduces themselves. - D . The employment support professional should not attend the interview because it is the responsibility of the individual to secure employment on their own.
You are doing job development in the community with an individual who has decided to disclose that he has a mental illness. In the interview, the employer begins to ask specific questions about the individual’s diagnosis.
Which of the following is the MOST appropriate way to proceed in this situation?
- A . Tell the employer that his questioning is illegal and educate him on the Americans with Disabilities Act (ADA).
- B . Leave the meeting to convey the inappropriateness of the employer’s questions.
- C . Reframe the employer’s question from diagnosis to reasonable accommodations in the workplace.
- D . Tell the job-seeker to answer the questions to help you avoid looking bad in front of the employer.
Motivational interviewing is designed to help an individual with all the following EXCEPT:
- A . deferring to the vocational rehabilitation counselor for decision making
- B . eliciting and strengthening change talk
- C . examining the individual’s ambivalence to change
- D . planning for and beginning the process of change
Which of the following services are provided by local Work Incentives Planning and Assistance offices?
- A . Transportation
- B . Tutoring
- C . Benefits analysis
- D . Tax preparation
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