ACME, Inc.’s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.
Which feature MUST ACME’S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?
- A . eSIM Plan Transfer
- B . eSIM Quick Transfer
- C . eSIM Convert
- D . eSIM Carrier Transfer
Which tool should you use first to troubleshoot Mail connectivity issues in macOS?
- A . Message Viewer
- B . Network Diagnostics
- C . Wireless Diagnostics
- D . Connection Doctor
Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?
- A . Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.
- B . Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.
- C . Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.
- D . Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.
How should you schedule an email to send in Mail on iPhone?
- A . Tap Settings > Mail > Schedule and configure the send date and time.
- B . Touch and hold the mail body and configure the send date and time.
- C . Touch and hold the send button and set the send date and time.
- D . Tap the calendar icon in the mail menu bar and configure the send date and time.
How many incorrect password attempts does a Managed Apple ID allow before you’re locked out of the account?
- A . Seven
- B . Five
- C . Three
- D . Ten
Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?
- A . WPA3 Personal or WPA Personal
- B . WPA3 Personal or WPA/WPA2
- C . WPA3 Personal or WPA2/WPA3 Transitional
- D . WPA2/WPA3 Transitional or WEP Transitional Security Network
Which feature allows you to share your screen during a FaceTime Call?
- A . Stage Manager
- B . SideCar
- C . SharePlay
- D . AirPlay Receiver
Which IP address might indicate a DHCP issue?
- A . 10.0.1.17
- B . 169.254.47.72
- C . 192.168.17.12
- D . 172.27.13.47
What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?
- A . The password hasn’t been updated in the last 90 days.
- B . The password is reused on another website.
- C . The password appeared in a data leak.
- D . It’s a commonly used password or it’s easily guessed.
- E . You have multiple or duplicate passwords listed for the website.
HOTSPOT
Select the setting in the sidebar that you should use to turn on Find My on your Mac.
Explanation:
Turn on Find My Mac in iCloud settings so you can locate, lock, or erase your Mac.
On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
…
Click iCloud on the right, then click Find My Mac.
https://support.apple.com/guide/findmy-mac/set-up-fmm53101237/mac
Which two types of Activation Lock are available to organizations?
- A . Individual-linked
- B . Device-linked
- C . User-linked
- D . Personal
- E . Organization
Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?
- A . Restore
- B . Revive
- C . Update
- D . Erase all Content and Settings
DRAG DROP
Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
What happens when you restore a Mac with Apple silicon with Apple Configurator?
- A . It updates the firmware and recoveryOS, and erases and installs macOS.
- B . It restores the system state from before a corrupted battery drain.
- C . It recovers data from a Time Machine snapshot on the internal storage.
- D . It forces the Mac to perform any pending software updates.
Which setting should you check to find out if ACME manages her iPhone?
- A . Privacy & Security > Device Management
- B . Control Center > Device Profile
- C . General > Software Update
- D . General > VPN & Device Management
- E . General > Profile & Device Management
HOTSPOT
Select the setting in the sidebar that you should use to automatically keep your Mac up to date.
Explanation:
Set your Mac to check for software updates automatically
On your Mac, choose Apple menu > System Settings, then click General in the sidebar. (You may need to scroll down.)
Click Software Update on the right. …
To set update options, click the Info button for Automatic updates, then do any of the following: …
Click Done.
https://support.apple.com/guide/mac-help/keep-your-mac-up-to-date-mchlpx1065/mac
Which disk format should you use to create a bootable macOS installer that includes macOS Recovery
on an external storage device?
- A . APFS (Encrypted)
- B . Mac OS Extended (Encrypted)
- C . APFS
- D . MacOS Extended
Scenario
ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful.
Which Apple Configurator action should you try next on your Mac Studio?
- A . Erase All Content and Settings
- B . Update
- C . Revive Device
- D . Prepare
- E . Restore
ACME, Inc. wants all users to see mounted servers in the Finder by default.
Which terminal command should you use to modify the Finder preferences to display mounted servers?
- A . defaults read com.apple.finder ShowMountedServersOnDesktop true
- B . defaults cat com.apple.finder ShowMountedServersOnDesktop true
- C . defaults write com.apple.finder ShowMountedServersOnDesktop true
- D . defaults append ShowMountedServersOnDesktop com.apple.finder true
You’re reviewing the manual page for the defaults command in Terminal.
What should you do to exit a manual page in the Terminal window?
- A . Press the Esc key
- B . Press the Control-X keys
- C . Type Exit and Press the Return key
- D . Press the Q key
What are two features of two-factor authentication for a personal Apple ID?
- A . It uses a four-digit passcode to access a user’s account.
- B . It ensures that only the account’s owner can access the account.
- C . It requires a special app on the trusted device.
- D . It doesn’t require the Apple ID password.
- E . It can be accessed on trusted devices.
Which device can you use to unlock your Mac computer’s screen saver and approve authentication requests from macOS and other apps?
- A . HomePod
- B . iPhone
- C . iPad
- D . Apple Watch
You’re ready to transfer a sysdiagnose from your iPad to your Mac.
Where in System Settings can you locate the log file on iPad?
- A . Logging > Debug Logging
- B . General > Analytics & Improvements > Analytics Data
- C . Privacy & Security > Analytics & Improvements > Analytics Data
- D . Analytics > Analytics Data
You’re experiencing odd behavior with a Custom App on your iPad.
How should you gather information about the app issue?
- A . Turn on debug logging.
- B . Open Apple Configurator for iPhone and run diagnostics.
- C . Turn on advanced analytics.
- D . Gather a sysdiagnose.
Which folders normally appear at the root level of the storage volume in the Finder on a Mac?
- A . Applications, Documents, System, and Users
- B . Library, Network, System, and Volumes
- C . Documents, Library, System, and Users
- D . Applications, Library, System, and Users
How many days do you have to recover deleted files from iCIoud Drive?
- A . 15
- B . 45
- C . 60
- D . 30
ACME, Inc. wants to ensure that iPhone and iPad backups created with Apple Configurator on a Mac are encrypted and protected with a password.
Which action in Apple Configurator should you select to create password encrypted backups?
- A . Actions > Prepare, then select Encrypt Backups
- B . Actions > Apply > Backup Password
- C . Actions > Advanced > Encrypt
- D . Actions > Advanced > Enable Encrypted Backups
You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore
process is taking longer than you expect.
Which menu option should you choose to see current activity in Apple Configurator?
- A . View > Activity
- B . View > Show Status Bar
- C . Actions > Open Activity
- D . Window > Activity
Which four storage formats can the Files app read and write to on iPhone and iPad devices?
- A . MS-DOS (FAT)
- B . Mac OS Extended (HFS+)
- C . NTFS
- D . APFS
- E . ExFAT
- F . ZFS
HOTSPOT
Scenario
Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.
Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.
Scenario
You would like to access files stored in iCIoud Drive on your Windows PC at work.
What should you do to access these files on your PC?
- A . Download iCIoud Drive from the Windows App Store and set it up using your Apple ID.
- B . Download iCIoud for Windows and set it up with your Apple ID.
- C . Copy the content of iCIoud Drive from your Mac to an external drive, and connect the external drive to your Windows PC.
Which App Store app should you use to reset your Apple ID password when you use a friend’s or family member’s iPhone or iPad?
- A . Apple ID Manager
- B . Apple Reset
- C . Apple ID Support
- D . Apple Support
HOTSPOT
Select the setting in the sidebar that you should use to delete a user on your Mac.
Explanation:
https://support.apple.com/guide/mac-help/delete-a-user-or-group-mchlp1557/mac#:~:text=On%20your%20Mac%2C%20choose%20Apple,may%20need%20to%20scroll%20down.)&text=Click%20the%20Info%20button%20next,you%20can’t%20select%20them.
On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.) Click the Info button next to the user or group you want to delete, then click Delete User or Delete Group. Note: If a user is logged in to this Mac now, you can’t select them.
DRAG DROP
Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
How do you view log messages grouped by activity in Console on a Mac?
- A . Click the Activities button in the Console toolbar.
- B . Control-click the process window and select Group by Activity.
- C . Add: activity to a search string in the Console search field.
How should you view live log messages using Console on your Mac?
- A . Select Log Reports in the sidebar, click the log message, and choose View > Expand Selected Row.
- B . Select system.log in the sidebar, click the log message, and choose View > Expand Selected Row.
- C . Select Mac in the sidebar, then click info from the toolbar.
- D . Select Mac in the sidebar, then click Start Streaming.
Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?
- A . Console
- B . Disk Utility
- C . System Information
- D . Activity Monitor
How should you check the progress of an installation and error entries when troubleshooting an application installation issue on a Mac?
- A . Choose Terminal from the Utilities menu.
- B . Choose Startup Security Utility from the Utilities menu.
- C . Choose Enter Full Screen from the Window menu.
- D . Choose Install Log from Console > Log Reports.
What should you do in the app’s Get Info window if your Mac with Apple silicon doesn’t recognize a needed app plug-in when you open the app?
- A . Select the "Open using Rosetta" checkbox for the plug-in.
- B . Select the "Open using Rosetta" checkbox for the app.
- C . Choose Universal from the Kind pull-down menu for the app.
- D . Choose Universal from the Kind pull-down menu for the plug-in.
What should you do if an app on your iPhone stops responding?
- A . Delete the app, then redownload from the App Store.
- B . Reset all settings.
- C . Restart the device.
- D . Force the app to close and reopen the app.
DRAG DROP
Match the macOS library resources listed on the left to the descriptions on the right by dragging responses to the correct target areas. Responses may be used once, more than once, or not at all.
What allows a Mac with Apple silicon to use apps and other software like plug-ins, add-ons, and extensions that were written for Intel-based Mac computers in macOS?
- A . Mac Catalyst
- B . Rhapsody
- C . Rosetta 2
- D . Universal Binary
Scenario
You’re troubleshooting a third-party app that frequently quits on your Mac. You’ve determined that the issue occurs across all user accounts.
What should be your next step in troubleshooting the app’s issue?
- A . Create a new file.
- B . Upgrade to the latest version of the app.
- C . Remove the -/Library/Preferences/application name preference file.
- D . Reinstall or upgrade macOS.
- E . Troubleshoot application preferences.
Which two locations are app preference files typically stored on a Mac?
- A . /Users/Preferences
- B . -/Library/Preferences
- C . -/Library/Logs
- D . /Library/Application Support/Preferences
- E . /Library/Preferences
Which iPadOS feature should you configure to hide your personal email in the Mail app while you’re at work?
- A . Do Not Disturb
- B . Focus filter
- C . Shortcut automation
- D . Focus schedules
Which app should you configure to get live image descriptions of your surroundings on iPhone?
- A . Camera
- B . Magnifier
- C . Scanner
- D . Settings
- E . Photos
ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices.
Which two authentication methods can they use to lock a note in the Notes app? Select two responses.
- A . PIN code
- B . Apple ID password
- C . Device passcode
- D . Secure token
- E . Notes password
Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materials and do color grading.
Which iPadOS feature should Guillermo use to allow his 12.9-inch iPad Pro to accurately display colors for common color standards?
- A . Display Zoom
- B . True Tone
- C . ColorSync
- D . Reference Mode
You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls.
Which iPhone feature can you use to help you see and operate Apple Watch more easily?
- A . Apple Watch Mirroring
- B . Ask Siri
- C . Voice Over
- D . Audio Descriptions
You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you’re asked to enter a password.
What is the most likely reason that this screen appears?
- A . Your Mac is enrolled in an MDM solution and has a FileVault password set.
- B . Your Mac has a security policy set that disallows access to recoveryOS.
- C . Your Mac is enrolled in an MDM solution and has a recoveryOS password set.
- D . Your Mac has a Startup Utility password set.