Apple Apple Device Support Apple Device Support Exam (SUP-2024) Online Training
Apple Apple Device Support Online Training
The questions for Apple Device Support were last updated at Feb 04,2025.
- Exam Code: Apple Device Support
- Exam Name: Apple Device Support Exam (SUP-2024)
- Certification Provider: Apple
- Latest update: Feb 04,2025
DRAG DROP
Match the macOS library resources listed on the left to the descriptions on the right by dragging responses to the correct target areas. Responses may be used once, more than once, or not at all.
What allows a Mac with Apple silicon to use apps and other software like plug-ins, add-ons, and extensions that were written for Intel-based Mac computers in macOS?
- A . Mac Catalyst
- B . Rhapsody
- C . Rosetta 2
- D . Universal Binary
Scenario
You’re troubleshooting a third-party app that frequently quits on your Mac. You’ve determined that the issue occurs across all user accounts.
What should be your next step in troubleshooting the app’s issue?
- A . Create a new file.
- B . Upgrade to the latest version of the app.
- C . Remove the -/Library/Preferences/application name preference file.
- D . Reinstall or upgrade macOS.
- E . Troubleshoot application preferences.
Which two locations are app preference files typically stored on a Mac?
- A . /Users/Preferences
- B . -/Library/Preferences
- C . -/Library/Logs
- D . /Library/Application Support/Preferences
- E . /Library/Preferences
Which iPadOS feature should you configure to hide your personal email in the Mail app while you’re at work?
- A . Do Not Disturb
- B . Focus filter
- C . Shortcut automation
- D . Focus schedules
Which app should you configure to get live image descriptions of your surroundings on iPhone?
- A . Camera
- B . Magnifier
- C . Scanner
- D . Settings
- E . Photos
ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices.
Which two authentication methods can they use to lock a note in the Notes app? Select two responses.
- A . PIN code
- B . Apple ID password
- C . Device passcode
- D . Secure token
- E . Notes password
Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materials and do color grading.
Which iPadOS feature should Guillermo use to allow his 12.9-inch iPad Pro to accurately display colors for common color standards?
- A . Display Zoom
- B . True Tone
- C . ColorSync
- D . Reference Mode
You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls.
Which iPhone feature can you use to help you see and operate Apple Watch more easily?
- A . Apple Watch Mirroring
- B . Ask Siri
- C . Voice Over
- D . Audio Descriptions
You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you’re asked to enter a password.
What is the most likely reason that this screen appears?
- A . Your Mac is enrolled in an MDM solution and has a FileVault password set.
- B . Your Mac has a security policy set that disallows access to recoveryOS.
- C . Your Mac is enrolled in an MDM solution and has a recoveryOS password set.
- D . Your Mac has a Startup Utility password set.