Apple Apple Device Support Apple Device Support Exam (SUP-2024) Online Training
Apple Apple Device Support Online Training
The questions for Apple Device Support were last updated at Nov 19,2024.
- Exam Code: Apple Device Support
- Exam Name: Apple Device Support Exam (SUP-2024)
- Certification Provider: Apple
- Latest update: Nov 19,2024
ACME, Inc.’s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.
Which feature MUST ACME’S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?
- A . eSIM Plan Transfer
- B . eSIM Quick Transfer
- C . eSIM Convert
- D . eSIM Carrier Transfer
Which tool should you use first to troubleshoot Mail connectivity issues in macOS?
- A . Message Viewer
- B . Network Diagnostics
- C . Wireless Diagnostics
- D . Connection Doctor
Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?
- A . Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.
- B . Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.
- C . Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.
- D . Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.
How should you schedule an email to send in Mail on iPhone?
- A . Tap Settings > Mail > Schedule and configure the send date and time.
- B . Touch and hold the mail body and configure the send date and time.
- C . Touch and hold the send button and set the send date and time.
- D . Tap the calendar icon in the mail menu bar and configure the send date and time.
How many incorrect password attempts does a Managed Apple ID allow before you’re locked out of the account?
- A . Seven
- B . Five
- C . Three
- D . Ten
Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?
- A . WPA3 Personal or WPA Personal
- B . WPA3 Personal or WPA/WPA2
- C . WPA3 Personal or WPA2/WPA3 Transitional
- D . WPA2/WPA3 Transitional or WEP Transitional Security Network
Which feature allows you to share your screen during a FaceTime Call?
- A . Stage Manager
- B . SideCar
- C . SharePlay
- D . AirPlay Receiver
Which IP address might indicate a DHCP issue?
- A . 10.0.1.17
- B . 169.254.47.72
- C . 192.168.17.12
- D . 172.27.13.47
What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?
- A . The password hasn’t been updated in the last 90 days.
- B . The password is reused on another website.
- C . The password appeared in a data leak.
- D . It’s a commonly used password or it’s easily guessed.
- E . You have multiple or duplicate passwords listed for the website.
HOTSPOT
Select the setting in the sidebar that you should use to turn on Find My on your Mac.
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