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What is the most important driver to determine a metrics tracking cycle?
What is the most important driver to determine a metrics tracking cycle?A . Tracking progressB . Level of metricsC . Type of dataD . Change frequencyView AnswerAnswer: D Explanation: According to the CTSC exam content manual1, the most important driver to determine a metrics tracking cycle is the change frequency,...
The external boundary conditions that impact an organization's core strategic vision include market size, customer requirements, legal and regulatory landscape, and:
The external boundary conditions that impact an organization's core strategic vision include market size, customer requirements, legal and regulatory landscape, and:A . core competencies.B . key business policies.C . financial goals.D . competitive situation.View AnswerAnswer: D Explanation: According to the CTSC Exam Content Manual1, the external boundary conditions that impact...
A company planning to minimize the impact of risk is engaging in what strategy?
A company planning to minimize the impact of risk is engaging in what strategy?A . Risk acceptanceB . Risk avoidanceC . Risk transferD . Risk mitigationView AnswerAnswer: D Explanation: Very Short Explanation According to the CTSC Exam Content Manual1, risk mitigation is one of the four main risk response strategies,...
When sharing performance metrics with customers, management needs to:
When sharing performance metrics with customers, management needs to:A . avoid too many metrics in the report.B . consider any discrepancies within the survey feedback.C . provide a balanced and comprehensive set of metrics.D . ensure metrics are linked to business strategy.View AnswerAnswer: C Explanation: According to the CTSC exam...
What step did this company omit in transforming management?
A company implements a new enterprise resource planning (ERP) system in 5 different regions globally. During ERP deployment, the company realizes that one region structures the product hierarchy significantly differently than the other four regions. What step did this company omit in transforming management?A . Identifying the drivers of current...
The first step in performing a root cause analysis using the SCOR model involves:
The first step in performing a root cause analysis using the SCOR model involves:A . identifying sources of deviation.B . linking processes to metric hierarchy.C . decomposing performance attributes.D . establishing process benchmarks.View AnswerAnswer: B Explanation: According to the CTSC exam content manual1, the first step in performing a root...
Functional products would be best suited for what type of supply chain?
Functional products would be best suited for what type of supply chain?A . ResponsiveB . EfficientC . Customer-focusedD . AgileView AnswerAnswer: B Explanation: According to the CTSC Exam Content Manual1, functional products are products that have stable and predictable demand, low product variety, long life cycles, and low profit margins....
When designing a new demand-driven supply chain, at what point should available technologies be evaluated?
When designing a new demand-driven supply chain, at what point should available technologies be evaluated?A . Technologies should be selected first, and then the supply chain should be designed around the technologies.B . Technology selection and supply chain design should occur over the same time period.C . Technologies should be...
The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?
The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?A . Distribute one common document by company email.B . Hold breakout group sessions with each group involving employees from different departments.C . Require the topic be covered in each department's...
A customer is purchasing a new cell phone, and the sales representative convinces the customer to buy a case to protect the phone.
A customer is purchasing a new cell phone, and the sales representative convinces the customer to buy a case to protect the phone. The customer representative has engaged in:A . cross-selling.B . suggestive selling.C . ad-hoc selling.D . up-selling.View AnswerAnswer: A Explanation: cross-selling is the practice of offering customers additional...
