CSCP

Supply chains delivering products or services are most able to respond quickly to changing market requirements when:A . products have been standardized. B. products have a modular design. C. production processes have been standardized. D. production processes have been simplified.View AnswerAnswer: B

Using an independent service provider for logistics would be most appropriate in which of the following situations?A . A shoe company that wants to penetrate a foreign market B. A business that owns plants and warehouses globally C. A financial services company that wants to expand its services D. A...

What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?A . Reduced need for bar codes and radio frequency identification technology B. Reduced material handling costs C. Ease of control and count accuracy D. Maintain a cleaner shop floorView AnswerAnswer: C

Continuous improvement is best described as:A . a never-ending effort to expose and eliminate root causes of problems. B. a never-ending effort by the management team to reduce cycle time. C. identifying and implementing big-step improvements within a process. D. a process in which a supplier commits to replenishing inventory...

It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?A . Customer acquisition B. Customer retention C. Customer dependency D. Strategic customer careView AnswerAnswer: B

A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?A . Selling and leasing back equipment. B. Renting equipment on consignment. C. Using a third-party...

A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:A . $29,000,000. B. $15,750,000. C. $10,500,000. D. $ 5,250,000.View AnswerAnswer: D

Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:A . compete for customers based on service. B. reach a larger number of potential customers. C. reduce inventory to improve cash flow. D. focus on attracting new customers.View AnswerAnswer: A

After identifying the potential causes for delays in communicating demand information up the supply chain, the trading partners should take which of the following actions?A . Implement a higher-speed data communications network. B. Change procedures so data is communicated more frequently. C. Identify the root causes for the delays. D....

Demand management involves which of the following undertakings?A . Adjusting capacity to support expected demand B. Engaging in activities associated with customer relationship management C. Creating higher customer demand by improving performance in areas such as lead time and service levels D. Understanding events and managing activities that could influence...