CSCP

The main benefit of a mass customization product design strategy is to:A . sell high quantities of product to specific customer segments. B. achieve economies of scale in purchasing components. C. offer more product variety while keeping inventories low. D. avoid assembly of finished products.View AnswerAnswer: C

Which of the following levels in a supply chain network represents the most upstream external activity?A . Supplier to contractor B. Manufacturing to supplier C. Customer to distribution D. Customer to contractorView AnswerAnswer: A

Medium-term demand management projections are used primarily to:A . complete strategic business planning of facilities. B. complete forecasts at the item level. C. aggregate demand for production planning. D. develop the master production schedule.View AnswerAnswer: C

Compared to a global strategy, a multicountry strategy would be characterized by:A . strategy coordination across countries. B. preferred suppliers located in host countries. C. major strategic decisions coordinated centrally. D. products adapted to local needs.View AnswerAnswer: D

The probability of customer dissatisfaction is highest when which of the following conditions exists?A . Customer expectations are clearly defined. B. Supplier execution is too low. C. There is a gap between expected performance and perceived performance. D. There is a gap between what was indicated and what was accomplished.View...

Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?A . Sales and marketing refers to SCOR to improve demand generation. B. Production and engineering uses SCOR best practices to design a new "make" process flow. C. Distribution and logistics selects suppliers from the SCOR...

A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:A...

A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?A . Local distribution centers serving retailers...

Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?A . Lead times for shipments are more variable. B. Individual packages and cartons are less uniform. C. There are more regulations mandated by local governments. D. There is more competition for scarce transportation lanes.View...

Which of the following organizational design choices is an example of vertical integration?A . Contracting with a third-party logistics provider B. Producing components used internally C. Externally staffing a customer service center D. Awarding a one-time trade show contractView AnswerAnswer: B