APICS CTSC Certified in Transformation for Supply Chain (CTSC) Online Training

Question #21

A company with a global presence is expanding its operations in emerging markets.

Given the scale of operations, which of the following organizational competencies can best help it manage risks and respond to disruptions?

A . Investing in redundancy
B . Building resilience
C . Leveraging technology
D . Business continuity planning

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Question #22

Creating a diagram of the workflow of a production or service that includes standardized symbols, inputs, and outputs is called:

A . process flow scheduling.
B . process organization structure.
C . process planning.
D . process mapping.

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Question #23

The key outputs of analyzing performance within the SCOR framework are:

A . scorecard, business canvass, and SWOT analysis.
B . as-is Level 3 process diagram, competitive analysis, and SWOT analysis.
C . scorecard, SWOT analysis and competitive parities.
D . as-is Level 3 process diagram, scorecard, and competitive requirements.

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Question #24

A company is developing a supply chain strategy that is more focused on creating value.

Based on this approach, which of the following steps is the most important for this company to take?

A . Assess suppliers’ capabilities.
B . Analyze the inbound flow to the company’s facility.
C . Design internal operations to meet customers’ requirements.
D . Study and benchmark the company’s operations.

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Question #25

The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?

A . Distribute one common document by company email.
B . Hold breakout group sessions with each group involving employees from different departments.
C . Require the topic be covered in each department’s monthly meeting.
D . Conduct a one-time, all-company meeting with presentations by leadership.

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Question #26

Which of the following collaboration mechanisms involves the establishment of long-term relationships with partners to improve the overall efficiency and effectiveness of the supply chain?

A . Total quality management (TQM)
B . Collaborative planning, forecasting, and replenishment (CPFR)
C . Supplier relationship management (SRM)
D . Distribution resource planning (DRP II)

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Question #27

A firm creating a digital supply chain transformation team wants to ensure the data feeds to be used are of high quality and free of errors.

Which key role within the transformation team should be responsible for the quality and accuracy of the data feeds?

A . Data engineer
B . Data steward
C . Data modeler
D . Data scientist

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Correct Answer: B
B

Explanation:

According to the ASCM CTSC Exam Content Manual, a data steward is a key role within a digital supply chain transformation team that is responsible for the quality and accuracy of the data feeds. A data steward is defined as "an oversight or data governance role within an organization, and is responsible for ensuring the quality and fitness for purpose of the organization’s data assets, including the metadata for those data assets"1. A data steward may share some responsibilities with a data custodian, such as the awareness, accessibility, release, appropriate use, security and management of data1. A data steward would also participate in the development and implementation of data assets. A data steward may seek to improve the quality and fitness for purpose of other data assets their organization depends upon but is not responsible for1. Data stewards have a specialist role that utilizes an organization’s data governance processes, policies, guidelines and responsibilities for administering an organizations’ entire data in compliance with policy and/or regulatory obligations1. The overall objective of a data steward is the data quality of the data assets, datasets, data records and data elements1. This includes documenting metainformation for the data, such as definitions, related rules/governance, physical manifestation, and related data models (most of these properties being specific to an attribute/concept relationship), identifying owners/custodian’s various responsibilities, relations insight [definition needed] pertaining to attribute quality, aiding with project requirement data facilitation and documentation of capture rules1. Data stewards begin the stewarding process with the identification of the data assets and elements which they will steward, with the ultimate result being standards, controls and data entry1. The steward works closely with business glossary standards analysts (for standards), with data architect / modelers (for standards), with DQ analysts (for controls) and with operations team members (good-quality data going in per business rules) while entering data1. Data stewardship roles are common when organizations attempt to exchange data precisely and consistently between computer systems and to reuse data-related resources1. Master data management often [quantify] makes references to the need for data stewardship for its implementation to succeed. Data stewardship must have precise purpose, fit for purpose or fitness1. 1: Data steward – Wikipedia

Question #28

Creating a replica of a real process, product, or service in order to create a virtual representation is called a digital:

A . twin.
B . media.
C . content.
D . product.

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Question #29

An organization studying its strategic environment for establishing the scope of its supply chain transformation project must first create a:

A . SWOT analysis.
B . business plan.
C . value proposition.
D . business issue repository.

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Question #30

The most prominent characteristic of a digital supply chain is:

A . orientation towards perfect order fulfillment.
B . focus on demand simulation while managing costs.
C . optimal lot-sizing during replenishment.
D . access to latest point-of-sale (POS) data across the network.

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