APICS CSCP Certified Supply Chain Professional Online Training
APICS CSCP Online Training
The questions for CSCP were last updated at Nov 20,2024.
- Exam Code: CSCP
- Exam Name: Certified Supply Chain Professional
- Certification Provider: APICS
- Latest update: Nov 20,2024
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis.
The companies providing the services would be referred to as:
- A . fourth party logistics providers.
- B . third party logistics providers.
- C . retail services providers.
- D . distribution services providers.
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
- A . forward supply chain.
- B . marketing process.
- C . manufacturing process.
- D . sales and operations planning process.
The primary reason for a firm to pursue strategic supply chain activities is to:
- A . gain competitive advantage.
- B . reduce total cost of ownership (TCO).
- C . decrease inventory.
- D . increase product life cycles.
A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel.
Which of the following tools is most appropriate to employ to improve profitability?
- A . Customer segmentation
- B . Customer-facing ordering systems
- C . Customer relationship management (CRM)
- D . Supply Chain Operations Reference (SCOR®)
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
- A . analyze product profitability by market segment.
- B . discontinue the product based on eroding profitability.
- C . provide additional incentives to the sales force.
- D . increase promotional activity across all markets.
A main benefit of using customer relationship management (CRM) is:
- A . maximization of on-time delivery.
- B . minimization of product returns.
- C . identification of customers with high lifetime value.
- D . finding new markets for existing products and services.
A company’s product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized.
This situation is an example of product:
- A . reuse.
- B . remanufacturing.
- C . recovery.
- D . refurbishing.
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit.
This program is an example of a focus on:
- A . environmentally sensitive engineering.
- B . gray box design.
- C . green manufacturing.
- D . sustainability in operations.
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
- A . accounting practices.
- B . biodiversity protection.
- C . conflicts of interest.
- D . waste reduction.
Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
- A . Preventing a group of employees from forming a collective bargaining (union) group
- B . Paying different wages in different parts of the world for a given job classification
- C . Requiring an individual to pay a fee for consideration in hiring or promotion decisions
- D . Withholding certain employment opportunities from specific groups of people
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