An online store is interested in increasing its revenues from cross-selling and wants to predict the acceptance rate of the offers presented on their website. A customer’s propensity to accept an offer increases when_________.

An online store is interested in increasing its revenues from cross-selling and wants to predict the acceptance rate of the offers presented on their website. A customer’s propensity to accept an offer increases when_________.
A . Similar offers were rejected by the customer
B. The offer was rejected by similar customers
C. Similar offers were accepted by the customer
D. The offer was accepted by similar customers

View Answer

Answer: C

Explanation:

This is because a customer’s propensity to accept an offer depends on their past behavior and preferences. If a customer has accepted similar offers in the past, they are more likely to accept a new offer that matches their interests https://academy.pega.com/sites/default/files/media/documents/2020-12/Mission20301-2-EN-StudentGuide.pdf