An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:
An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:
A . Enterprise Billing System (EBS) – All customer’s monthly billing is generated by this system.
B. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.
C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
Answer: B,C
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