All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT __________.

All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT __________.
A . Create a Site
B . Assign the Edge to a Site
C . Configure a trunk
D . Create an Edge Group
E . Associate the network interface
F . Authenticate the Edge
G . Configure the Edge Connectors

View Answer

Answer: C

Explanation:

Configuring a trunk is not a step that needs to be completed to configure an Edge appliance. A trunk is a connection between Genesys Cloud CX and an external telephony provider, such as a carrier or a PBX. A trunk is not part of the Edge configuration, but rather a separate entity that can be associated with an Edge group.

The steps that need to be completed to configure an Edge appliance are:

Create a Site

Create an Edge Group

Associate the network interface

Authenticate the Edge

Configure the Edge Connectors

Assign the Edge to a Site

Reference:

https://help.mypurecloud.com/articles/configure-an-edge-device/

https://help.mypurecloud.com/articles/about-trunks/