According to Pega best practices which phase can you implement as a child case?

The business process for an automobile insurance claim consists of the following phases

• Submission The customer contacts a customer service representative (CSR) to file the claim

• Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs

• Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary

• Verification After each vehicle repair, the adjuster closes the claim.

According to Pega best practices which phase can you implement as a child case?
A . Submission
B. Repair
C. Verification
D. Review

View Answer

Answer: B

Explanation:

To implement this requirement, you can implement the Repair phase as a child case. A child case is a case that is created and processed as part of another case, called the parent case. A child case can run independently of the parent case and can have its own life cycle, data, and service levels. By using a child case for the Repair phase, you can allow the parent case to continue independently of the child case processes.

Reference: https://community.pega.com/knowledgebase/articles/case-management/88/creating-child-cases