According to behaviorist theories, which of the following options would be the MOST EFFECTIVE way for Smith to encourage his team members to keep their cash drawers in balance?

Smith, a retail sales manager, wants to decrease the level of cash register over-and-short discrepancies among his sales team.

According to behaviorist theories, which of the following options would be the MOST EFFECTIVE way for Smith to encourage his team members to keep their cash drawers in balance?
A . Offer a bonus to anyone whose drawer reconciles perfectly for sixty days.
B. Publicly call out and criticize employees whose cash drawers are over or short.
C. Take away an hour of paid time off for each time the drawer is over or short
D. Demote employees who continue to have reconciliation discrepancies

View Answer

Answer: A