According to behaviorist theories, which of the following options would be the most effective way for Jones to condition her staff to follow the company’s formal accounting processes?

Jones, an accounting manager for a software company, wants to improve her team’s adherence to the company’s formal accounting policies and procedures and reduce the number of process exceptions they experience.

According to behaviorist theories, which of the following options would be the most effective way for Jones to condition her staff to follow the company’s formal accounting processes?
A . Demote employees who do not adhere to the expected processes.
B. Publicly call out and criticize employees who deviate from the formal processes.
C. Offer a bonus to anyone who experiences no process exceptions for ninety days-
D. Take away a day of paid time off for each process exception.

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Answer: C