A user is processing a case and receives an error message that the system could not find an appropriate rule to use.

A user is processing a case and receives an error message that the system could not find an appropriate rule to use.

Select two possible reasons rule resolution failed to find a rule to execute. (Choose two.)
A . The context of the rule chosen by rule resolution does not match the context of the referencing rule.
B . The availability of the rule chosen by rule resolution is set to Blocked.
C . The rule chosen by rule resolution is in a ruleset that is not in the application’s ruleset list.
D . The user does not have appropriate privilege to access the rule chosen by rule resolution.

View Answer

Answer: BD