A software quality engineer (SQE > is testing software in a system used to monitor critically ill patients and administer dosages of life-sustaining medicines Tests reveal a flaw that could result in an unscheduled shutdown under certain circumstances. Ox er the SQE’s verbal and written objections: the director of engineering decides to ship the system. The SQE knows from experience that "whistle-blowers" in the company have lost their jobs The most appropriate next step for the SQE would be to

A software quality engineer (SQE > is testing software in a system used to monitor critically ill patients and administer dosages of life-sustaining medicines Tests reveal a flaw that could result in an unscheduled shutdown under certain circumstances. Ox er the SQE’s verbal and written objections: the director of engineering decides to ship the system. The SQE knows from experience that "whistle-blowers" in the company have lost their jobs The most appropriate next step for the SQE would be to
A . gam support from workers
B . inform the customer
C . discuss with top management
D . remain silent

View Answer

Answer: C

Explanation:

In a situation where a software quality engineer (SQE) identifies a critical flaw and the immediate superior decides to proceed despite the risk, the most appropriate next step is to discuss the issue with top management.

This involves:

Documenting the Issue: Clearly outlining the flaw, its potential impact, and the SQE’s objections. Escalating the Concern: Bringing the issue to the attention of higher management levels who have the authority to reconsider the decision.

Focusing on Safety: Emphasizing the critical nature of the flaw, especially in a system used for monitoring critically ill patients.

This step ensures that the concerns are heard at the highest level, potentially preventing a decision that could endanger lives and the company’s reputation.

Reference: "Software Quality Assurance: Principles and Practice" by Nina S. Godbole IEEE Code of Ethics