A short definition of quality sometimes used (including in some UK legislation), said originally to come from Joseph Juran, is:
A . Fitness for sale
B . Fitness for purpose
C . Fitness for consumption
D . Fitness for shipping
Answer: B
Explanation:
Is it fit for purpose? Can it do the job required? This is one definition of quality.
The nearest answer to this would have been ‘fitness for sale’ perhaps, but this has no legal or such a strong traditional standing.
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